My name is Isgandar — Payment Operations Lead with 2+ years in iGaming, across CIS, TR, EU and LATAM markets.
What I bring:
▸ Operational stability of payments — monitoring, end-to-end failed transaction investigation, manual crediting
▸ Recovering lost VIP & high-roller deposits through full case management
▸ Leading payment teams of up to 40+ specialists
▸ PSP audits — detecting and correcting provider-side errors
▸ Building SOPs & training — cut operator onboarding from 1 month to 3 days; trained 100+ staff during a gateway outage
▸ Fixed a PSP reconciliation gap (receipts → transaction IDs), eliminating duplicate and missed credits
▸ Anti-fraud operations and cross-team work with Support, VIP, PSP and Finance
Solid working understanding of routing, cascades and PSP coordination — ready to take full ownership of payment infra.
My path: Live Chat Support → Payment Manager → Senior Payment
Manager → Supervisor, with a 360° operational view at every level.
📍 Based in Baku, Azerbaijan #CV #payment #igaming

My name is Isgandar — Payment Operations Lead with 2+ years in iGaming, across CIS, TR, EU and LATAM markets.
What I bring:
▸ Operational stability of payments — monitoring, end-to-end failed transaction investigation, manual crediting
▸ Recovering lost VIP & high-roller deposits through full case management
▸ Leading payment teams of up to 40+ specialists
▸ PSP audits — detecting and correcting provider-side errors
▸ Building SOPs & training — cut operator onboarding from 1 month to 3 days; trained 100+ staff during a gateway outage
▸ Fixed a PSP reconciliation gap (receipts → transaction IDs), eliminating duplicate and missed credits
▸ Anti-fraud operations and cross-team work with Support, VIP, PSP and Finance
Solid working understanding of routing, cascades and PSP coordination — ready to take full ownership of payment infra.
My path: Live Chat Support → Payment Manager → Senior Payment
Manager → Supervisor, with a 360° operational view at every level.
📍 Based in Baku, Azerbaijan #CV #payment #igaming