#cv #payment #paymentoperations #igaming #teamlead #psp

Payment Operations Specialist / Team Lead — iGaming

Format: Remote, full-time

I am payment operations professional with 2+ years in iGaming, progressing from support to Payment Department Supervisor.Focused on operational stability, provider management, and team leadership.

My Experience:
— End-to-end investigation and resolution of failed transactions
— PSP coordination, provider audits, anti-fraud operations
— Recovery of lost VIP and high-roller deposits
— Financial reconciliation and operational reporting
— Team leadership: managed up to 40+ payment operators
— Process optimization: reduced operator onboarding from 1 month
to 3 days; implemented KPI system maintaining sub-1-hour ticket resolution; eliminated a systemic PSP reconciliation error

Tools: Jira, Confluence

Target roles:
Payment Operations Team Lead / Manager

Languages: Russian, Turkish, Azerbaijani — fluent English(B1)
Markets: CIS, TR, EU, LATAM

Contact: @mrsalayev

Payment Operations Specialist / Team Lead — iGaming

Format: Remote, full-time

Payment operations professional with 2+ years in iGaming, progressing from support to Payment Department Supervisor.Focused on operational stability, provider management, and
team leadership.

Experience:
— End-to-end investigation and resolution of failed transactions
— PSP coordination, provider audits, anti-fraud operations
— Recovery of lost VIP and high-roller deposits
— Financial reconciliation and operational reporting
— Team leadership: managed up to 40+ payment operators
— Process optimization: reduced operator onboarding from 1 month
to 3 days; implemented KPI system maintaining sub-1-hour ticket
resolution; eliminated a systemic PSP reconciliation error

Tools: Jira, Confluence

Target roles:
Payment Operations Team Lead / Manager

Languages: Russian, Turkish, Azerbaijani — fluent English(B1)
Markets: CIS, TR, EU, LATAM

Contact: @mrsalayev

#cv #payment #paymentoperations #igaming #teamlead #psp

Payment Operations Specialist / Team Lead — iGaming

Format: Remote, full-time

Payment operations professional with 2+ years in iGaming, progressing from support to Payment Department Supervisor.
Focused on operational stability, provider management, and team leadership.

Experience:
— End-to-end investigation and resolution of failed transactions
— PSP coordination, provider audits, anti-fraud operations
— Recovery of lost VIP and high-roller deposits
— Financial reconciliation and operational reporting
— Team leadership: managed up to 40+ payment operators
— Process optimization: reduced operator onboarding from 1 month
to 3 days; implemented KPI system maintaining sub-1-hour ticket resolution; eliminated a systemic PSP reconciliation error

Tools: Jira, Confluence

Target roles:
Payment Operations Team Lead /Manager

Languages: Russian, Turkish, Azerbaijani — fluent English(B1)
Markets: CIS, TR, EU, LATAM

Contact: @mrsalayev

#payment #paymentoperations #igaming #teamlead #psp

My name is Isgandar — Payment Operations Lead with 2+ years in iGaming, across CIS, TR, EU and LATAM markets.
What I bring:
▸ Operational stability of payments — monitoring, end-to-end failed transaction investigation, manual crediting
▸ Recovering lost VIP & high-roller deposits through full case management
▸ Leading payment teams of up to 40+ specialists
▸ PSP audits — detecting and correcting provider-side errors
▸ Building SOPs & training — cut operator onboarding from 1 month to 3 days; trained 100+ staff during a gateway outage
▸ Fixed a PSP reconciliation gap (receipts → transaction IDs), eliminating duplicate and missed credits
▸ Anti-fraud operations and cross-team work with Support, VIP, PSP and Finance
Solid working understanding of routing, cascades and PSP coordination — ready to take full ownership of payment infra.
My path: Live Chat Support → Payment Manager → Senior Payment
Manager → Supervisor, with a 360° operational view at every level.
📍 Based in Baku, Azerbaijan #CV #payment #igaming

My name is Isgandar — Payment Operations Lead with 2+ years in iGaming, across CIS, TR, EU and LATAM markets.
What I bring:
▸ Operational stability of payments — monitoring, end-to-end failed transaction investigation, manual crediting
▸ Recovering lost VIP & high-roller deposits through full case management
▸ Leading payment teams of up to 40+ specialists
▸ PSP audits — detecting and correcting provider-side errors
▸ Building SOPs & training — cut operator onboarding from 1 month to 3 days; trained 100+ staff during a gateway outage
▸ Fixed a PSP reconciliation gap (receipts → transaction IDs), eliminating duplicate and missed credits
▸ Anti-fraud operations and cross-team work with Support, VIP, PSP and Finance
Solid working understanding of routing, cascades and PSP coordination — ready to take full ownership of payment infra.
My path: Live Chat Support → Payment Manager → Senior Payment
Manager → Supervisor, with a 360° operational view at every level.
📍 Based in Baku, Azerbaijan #CV #payment #igaming

Hi everyone!
My name is Isgandar
I'm Payment Operations Lead with 2+ years of leadership experience in iGaming building and scaling payment operations across CIS, TR, EU, and LATAM markets.
I specialize in:
▸ Launching payment departments from scratch in new international regions
▸ Leading cross-functional teams of up to 40 specialists
▸ Streamlining workflows between Support, Payments, VIP, and Anti-Fraud units
▸ Developing SOPs, training materials, and performance frameworks
▸ Processing high-volume deposits, withdrawals, and fraud investigations

My path: I started as a Live Chat Support Agent and worked my way up through Payment Manager → Senior Payment Manager → Payment Supervisor → Payment Operations Lead, gaining a 360° view of operations at every level.

📍Based in Baku, Azerbaijan
· 100% remote
· Open to global iGaming opportunities
#CV #Резюме #payment #psp #remote #opentowork

Hi everyone!

My name is Isgandar
I'm Payment Operations Lead with 2+ years of leadership experience in iGaming building and scaling payment operations across CIS, TR, EU, and LATAM markets.
I specialize in:
▸ Launching payment departments from scratch in new international regions
▸ Leading cross-functional teams of up to 40 specialists
▸ Streamlining workflows between Support, Payments, VIP, and Anti-Fraud units
▸ Developing SOPs, training materials, and performance frameworks
▸ Processing high-volume deposits, withdrawals, and fraud investigations

My path: I started as a Live Chat Support Agent and worked my way up through Payment Manager → Senior Payment Manager → Payment Supervisor → Payment Operations Lead, gaining a 360° view of operations at every level.

Based in Baku, Azerbaijan · 100% remote · Open to global iGaming opportunities

Open to connecting with iGaming companies, payment teams, and operations leaders.
#CV #Резюме #payment #psp #remote #opentowork