#vacancy #CRM #retention #lifecycle #loyalty #relocation #onsite #poland #spain

🔎We are looking for a Team Lead Regional CRM Manager to lead engagement and retention strategies across multiple international markets. The role combines regional strategy, campaign execution, and hands-on leadership of a high-performing CRM team.

🌍The position is opened in two locations - Valencia, Spain and Warsaw, Poland (relocation is provided by the company).

📍Responsibilities:
• Own regional CRM strategy by developing and executing engagement plans tailored to local audience behaviors and market-specific needs
• Lead the regional CRM team, providing ongoing coaching, performance management, and professional development
• Deliver lifecycle communications via email, push, in-app messaging, and other CRM channels, ensuring data-driven personalization at scale
• Drive segmentation and targeting efforts to maximize customer retention, loyalty, and LTV
• Collaborate cross-functionally with Marketing, Sales, Product, and Analytics to align CRM initiatives with broader business goals
• Monitor performance metrics and customer data to continuously optimize campaigns and recommend improvements
• Oversee CRM tools and vendors to ensure smooth platform operations and data integrity
• Ensure full regulatory compliance with GDPR, CCPA, and other data privacy standards
• Stay ahead of CRM trends and introduce new tactics, tools, or technologies to elevate CRM impact

📍Requirements:
• 5+ years of experience in CRM, ideally within media, digital marketing, or subscription-based services
• Proven track record of leading CRM teams and scaling regional CRM functions
• Deep understanding of segmentation, lifecycle marketing, retention, and personalization
• Hands-on experience with CRM platforms such as Salesforce Marketing Cloud, HubSpot, or Braze
• Strong analytical skills and ability to interpret CRM data and campaign performance metrics
• Excellent communication skills and ability to collaborate with stakeholders at all levels
• Knowledge of compliance requirements related to data privacy and CRM activities
• Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA will be a plus).

💎What’s in it for you:
• Leadership role in a growing global marketing organization
• Direct impact on regional engagement and CRM strategy
• **Relocation support (visa, flight, 2 weeks of accommodation)
** • Competitive salary and benefits package
• Flexible work arrangements
• Creative, fast-paced work environment focused on results and innovation.

🖋To discuss this further, please contact me on Telegram (@vrvrnkv) or via email at [email protected].