#Vacancy #Job #FullTime #Onsite #Payments #TechnicalSupport #Fintech #CustomerSuccess #Cyprus #Limassol

📍 Location: Limassol, Cyprus – Onsite
🏢 Company: Obtained.com
📩 Contact: @YourHRHandleHere

We're hiring a Payments Technical Support Specialist to join our Limassol office!
If you're passionate about payments, love solving technical problems, and thrive in a fast-paced fintech environment — we want to hear from you!

What You'll Be Doing:
🧩 Support merchants with payment gateway issues via live chat, email & ticketing
🔧 Handle integration queries and liaise with developers and PSPs
📞 Own customer communication and resolution using CRM tools (HubSpot)
✅ Follow support procedures and ensure SLA/KPI standards are met
🧪 Run quality assurance checks and collaborate cross-functionally
⚙️ Help maintain smooth operation of our payment infrastructure

What Makes You a Great Fit:
✅ 1–3 years' experience in technical support / merchant services (bonus: PSP, acquirer, fintech)
✅ Skilled in troubleshooting and guiding non-technical users
✅ Detail-oriented, organized, and proactive
✅ Strong communicator – written & verbal
✅ Comfortable using tools like HubSpot & ticketing systems

Why You'll Love It Here:
💸 Competitive salary
🩺 Private medical insurance
🍩 Unlimited snacks, breakfast & drinks
📅 Early Friday leave
🎉 Team building & corporate events
📚 Training & course support
🏆 Unique “family-feel” company culture
🚀 Big career growth opportunities

If you're ready to take your payments tech career to the next level — apply now!
All applications handled confidentially.
We may retain CVs for 1 year for future roles.