#резюме #CV #project #ProjectManager #ищу #remote #pm #opentowork

Position: Project Manager
Work format: Remote
Availability: Full-time, part-time, project-based
Languages: English-B1/B2
Contacts: @mooo_mooo
LinkedIn: https://www.linkedin.com/in/ira-nikolich/

About me: Hi there! My name is Ira and I have been working at Yandex Support for 7 years. During this time I have progressed from being a regular part-time supporter to leading a team of 50 people that supported 3 major products. Now I am a project manager in the product team focusing on improving communication not only within our department but also with our users.
I have a deep understanding of our products and services. I can see insights. I know how to share them with my team and work together to implement new features.

For more details about my achievements, please check out my LinkedIn profile. I will also be happy to send you my resume upon request.

I would like to try my hand at project management and get out of the product team environment. I am considering both full- and part-time projects in order to build my portfolio.

I would be grateful if you recommend me/forward a link to me or my HR profile. Thank you in advance for your help.🙂

Status: #CV #ищуработу #opentowork #ProjectManager #pm #МенеджерПроектов #CustomerSuccess  #resume #резюме #fulltime #remote #relocation
English: #B2
LinkedIn:
https://www.linkedin.com/in/ira-nikolich/
Telegram: @mooo_mooo

Hi! My name is Ira and I am looking for the new carrier opportunities as a Project Manager🤩 or as Team Lead of customer support.

I've been working in Yandex support for 6 years. I started as customer support, but now I'm the Team Lead of 50 people who support 3 large products.

I can organize the interaction of people from different departments: development, analytics, support, management, PR. Also I build communication between my team and users.

I know how to immerse myself in the work of products: I know everything about the supported services, I see insights, I know how to convey them to the team and implement new features together with it.

Tight deadlines, multitasking, ambitious goals stimulate me to work. In September, I accepted the challenge and my team improved the SL by 20%.

I know Scrum, use Tracker, DataLens, study YQL and project management. Therefore, I know how to write clearly about complex things.

Write me and I'll send you my CV😎