π Document (not supported)
#cv #ΡΠ΅Π·ΡΠΌΠ΅ #sales #vipmanager #retention
π Open to new opportunities in iGaming
I have 1+ year of experience in iGaming, including Customer Support, VIP Support and Sales.
My experience includes:
- Lead generation and qualification
- Turning cold leads into warm leads through Telegram, Instagram, Threads and other social media
- Partner, client, streamer and content creator outreach
- Managing the sales funnel from first contact to onboarding
- Handling objections and improving conversion
- Purchasing and managing advertising
- VIP communication and complex customer cases
- Working with CRM, HelpDesk, Jira, Confluence and Slack
In my previous Support role, I handled 3,000+ chats per month across 17 websites, with FTR - 10s and ATR - 22s. VIP players and managers.
Iβm currently considering Sales Manager, Retention Manager, Account Manager, VIP Manager and similar positions.
π© Feel free to contact me if you have a relevant opportunity.
TG: @selyushkovv
π Document (not supported)
#CV #remote #support #vipmanager
@selyushkovv
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 3 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a VIP Manager or Retention Manager. Also open to Support Specialist, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry. Salary expectations: from $1,100/month.
π Document (not supported)
#CV #remote #support #vipmanager
@selyushkovv
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 4 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a VIP Manager or Retention Manager. Also open to Support Specialist, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry
π Document (not supported)
#CV
@selyushkovv
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 4 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a VIP Manager or Retention Manager. Also open to Support Specialist, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry.
π Document (not supported)
#CV
@selyushkovv
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 3 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a VIP Manager or Retention Manager. Also open to Support Specialist, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry. Salary expectations: from $1,100/month.
π Document (not supported)
#CV
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 3 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a VIP Manager or Retention Manager. Also open to Support Specialist, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry. Salary expectations: from $1,100/month.
π Document (not supported)
@selyushkovv
Support specialist with 1+ year of experience in a high-load iGaming environment. Handled 3000+ live chats per month via chat and email, assisting players with payments, withdrawals, bonuses, account issues, KYC verification, and technical problems. Worked as a VIP Support Agent for the last 3 months, communicating with VIP managers and premium players, resolving complex cases and complaints. Experienced with CRM, HelpDesk, Slack, Jira, and Confluence, and regularly collaborated with payments, risk, and VIP teams. Strong multitasking, communication, and problem-solving skills.
Currently looking for remote opportunities as a Support Specialist or VIP Manager. Also open to Retention, CRM, Affiliate, and other iGaming-related roles where I can apply my experience, continue learning, and grow within the industry. Salary expectations: from $1,100/month.