We are a European marketing company specializing in comprehensive solutions for gambling projects. We are looking for an experienced Head of Support to manage the team and improve customer service.

Responsibilities: 
- Lead the support team 
- Optimize workflows 
- Ensure quality of service 
- Train and develop team members 
- Resolve complex customer issues 
- Analyze team performance metrics 

Requirements: 
- 2+ years of experience in support management, preferably in online casinos 
- Strong leadership skills and the ability to build effective teams 
- Excellent communication and analytical skills 

We Offer: 
- Work equipment provided 
- Paid trial period (1 month) 
- 22 days of vacation, 7 days of sick leave, 10 remote work days 
- Office in Cyprus, corporate transportation 
- Lunches and bonuses for birthdays/work anniversaries 
- Assistance with obtaining a work permit 
Join our team in Paphos!