#vacancy #jobopening #cyprus #limassol #office #CustomerSupport #fintech #techsupport #client_experience #payments #support

Company: paytech
Location: Limassol
Format: Full-time, office / hybrid
Position: Customer Support Specialist (Level 2)

paytech is looking for a Customer Support Specialist (L2) in Limassol!
paytech is a fast-growing fintech company transforming the way online payments work.
We offer a lot of freedom and great opportunities for professional growth within the team.

🍇 What you will do:
✔️ Resolve complex customer technical issues end-to-end, providing clear updates throughout the process;
✔️ Troubleshoot advanced product, system, and integration problems using logs, transaction data, and system analysis;
✔️ Reproduce reported issues in test environments and escalate bugs to Engineering;
✔️ Assist with internal testing of new features, AI, and releases;
✔️ Document solutions and contribute to the internal knowledge base;
✔️ Support and mentor junior agents.

🍇 What we expect:
✔️ English proficiency at B2 level or higher (required); Russian (native or fluent) is a plus;
✔️ 1+ years of experience in a B2B support role within fintech, payments, or a similar technical environment;
✔️ Strong understanding of APIs, payment systems, and basic SQL/database queries;
✔️ Ability to analyze complex technical problems, identify root causes, implement effective solutions, and explain technical concepts clearly to non-technical users;
✔️ Strong team collaboration skills;
✔️ Ability to manage multiple tasks and priorities in a fast-paced environment.

🍇 What we offer:
💫 Competitive salary package and performance-based bonuses;
💫 Clear career progression path toward senior technical or product-related roles;
💫 Sports and lunch compensation;
💫 Ongoing technical training and professional growth opportunities;
💫 Work equipment tailored to your needs (Mac / Windows / Linux);
💫 Cozy office in Limassol with great coffee, snacks, drinks, a PS5, and a stunning rooftop view;
💫 The option to work in a hybrid format after the probation period;
💫 Team events, private medical insurance after the probation period, additional perks, and full support with work permit arrangements.

🍁 Contact for CVs and questions: @leksdmiv

#vacancy #job #cyprus #limassol #office #fintech #psp #payments #account

Company: paytech
Location: Limassol
Format: Full-time, office / flexible
Position: Account Manager, Merchant Services and Payments dept

paytech is looking for an Account Manager in Limassol!

paytech is a fast-growing fintech company that is transforming the way online payments work.
We offer a high level of autonomy and plenty of opportunities for professional growth.

🌷 Responsibilities:
✔️ Identify and onboard new PSPs and APMs;
✔️ Manage onboarding processes, maintain relationships with existing providers, and monitor their performance.

🌷 Requirements:
✔️ 1-2 years of experience as an Account or PSP Relationship Manager in the payments or fintech industry;
✔️ Strong understanding of the European PSP market;
✔️ Excellent communication and negotiation skills;
✔️ Knowledge of merchant acquiring agreements, chargebacks, rolling reserves, and payment reconciliation;
✔️ Understanding of compliance requirements (KYC, AML, PCI DSS, PSD2, SCA);
✔️Native or fluent Russian, English level B2+, additional European languages are a plus.

🌷 What we offer:
✔️ Opportunity to work with leading PSPs, payment gateways, and acquirers in the industry;
✔️ International experience and hands-on involvement in the growth of a fintech company;
✔️ Competitive salary and performance-based bonuses;
✔️ Sport and lunches compensation;
✔️ Friendly, dynamic, and multicultural environment where your contribution is valued.

We consider candidates who are already in Cyprus 🏝

🍁 Contact for CVs and questions: @leksdmiv

#vacancy #job #cyprus #limassol #office #fintech #psp #payments #relationships #bdm #business_development #head

Company: paytech
Location: Limassol
Format: Full-time, office / hybrid
Position: Head of Business Development

paytech is looking for a Head of Business Development in Limassol!

paytech is a fast-growing fintech company that is transforming the way online payments work.
We offer a high level of autonomy and plenty of opportunities for professional growth.

🪐 Responsibilities:
✔️ Build and optimize the full commercial process, from lead generation to account growth;
✔️ Define and track KPIs for sales accountability and performance;
✔️ Develop and maintain sales playbooks, onboarding materials, and best practices;
✔️ Design and execute a scalable revenue strategy for sustainable growth and long-term partnerships;
✔️ Drive new business through prospecting, networking, and strategic partnerships;
✔️ Leverage fintech and payments networks to unlock high-value opportunities;
✔️ Maintain and improve CRM for accuracy, transparency, and pipeline visibility;
✔️ Create sales materials that support the process and strengthen the brand;
✔️ Collaborate with Product, Marketing, and Operations to align sales with market trends;
✔️ Lead key deals, calls, and client meetings as needed;
✔️ Monitor performance, forecast revenue, and report insights to executives;
✔️ Establish scalable, consistent sales processes across the team;
✔️ Represent the company at industry events, enhancing brand visibility;
✔️ Advocate for commercial needs to ensure cross-department collaboration.

🪐 Requirements:
✔️ Industry Expertise: Deep understanding of payments, fintech, and B2B SaaS ecosystems. Experience selling payment platforms, orchestration, or white-label solutions. Minimum 3 years in a senior or leadership role within Payments or Fintech SaaS sales;
✔️ Proven Track Record: Demonstrated success in building or scaling a sales function and achieving measurable revenue growth.
✔️ Leadership: Skilled in mentoring and motivating high-performing teams in fast-paced environments.
✔️ Strategic Vision: Ability to translate business goals into actionable sales strategies and frameworks.
✔️ Communication: Clear, persuasive communicator able to influence stakeholders at all levels.
✔️ Network: Established connections within the payments and fintech ecosystem.
✔️ Operational Discipline: Data-driven, structured, and capable of building efficient, repeatable sales processes.
✔️ Cultural Fit: Entrepreneurial, transparent, and collaborative — thrives in a culture built on ownership and innovation.
✔️ Russian is desirable but not required. Fluent English is mandatory.

🪐 What we offer:
✔️ A dynamic and collaborative environment within a growing fintech company;
✔️ Opportunities to work with modern technologies and impactful products;
✔️ Competitive salary;
✔️ Flexibility in work arrangements and a supportive, knowledgeable team;
✔️ Work equipment tailored to your needs (Mac / Windows / Linux);
✔️ Cozy office in Limassol with great coffee, snacks, drinks, a PS5, and a stunning rooftop view;
✔️ Sport and lunches compensation;
✔️ Team events, private medical insurance after the probation period, additional perks, and full support with work permit arrangements.

🍁 Contact for CVs and questions: @leksdmiv

#vacancy #job #cyprus #limassol #office #fintech #psp #payments #relationships #bdm #business_development

Company: paytech
Location: Limassol
Format: Full-time, office / flexible
Position: Business Development Manager

paytech is looking for a Business Development Manager in Limassol!

paytech is a fast-growing fintech company that is transforming the way online payments work.
We offer a high level of autonomy and plenty of opportunities for professional growth.

🪐 Responsibilities:
✔️ Grow the partner network by attracting new clients and strengthening the company’s market position;
✔️ Present and demonstrate paytech products, identifying partner needs and interest;
✔️ Manage the full sales cycle from initial contact to contract closure, achieving and exceeding KPIs;
✔️ Build and maintain long-term client relationships by offering optimal paytech solutions to support business growth;
✔️ Maintain a client-focused mindset and contribute strategically to paytech’s market leadership.

🪐 Requirements:
✔️ Industry Knowledge: At least 2 years of experience in the payments industry, with a solid understanding of the structure and organization of a payment gateway / payment institution (experience working in SaaS companies will be considered an advantage);
✔️ Proven Skills: Working Experience as an active sales professional or in business development manager, who is not afraid to take responsibility and is ready to achieve success together with the team;
✔️ Negotiation skills: The ability to find optimal and well-balanced solutions, with a focus on the success and growth of both the client’s business and the company;
✔️ Communication Excellence: Exceptional written and verbal communication skills in English with the ability to present effectively at all levels, including C-suite audiences;
✔️ Organizational Efficiency: Superior self-organization and discipline, consistently thriving in dynamic and fast-paced environments;
✔️ Networking: Attend relevant events to network with prospective partners and promote paytech’s solutions.

🪐 What we offer:
✔️ Growth and development opportunities in the fintech domain;
✔️ A no-bureaucracy team culture where your ideas and contributions are valued;
✔️ Work equipment tailored to your needs (Mac / Windows / Linux);
✔️ Cozy office in Limassol with great coffee, snacks, drinks, a PS5, and a stunning rooftop view;
✔️ Sport and lunches compensation;
✔️ Team events, private medical insurance after the probation period, additional perks, and full support with work permit arrangements.

🍁 Contact for CVs and questions: @leksdmiv