#CV #payment #paymentoperations #igaming #psp #teamlead #

Format: Remote · Full-time

I’m Payment Operations Supervisor with 3 years in iGaming.

What I do:
— Transaction processing and dispute resolution (400–500/day)
— PSP coordination and provider audits
— Chargeback and recall handling
— Anti-fraud operations and suspicious pattern detection
— Reconciliation and audit reporting
— Approval-rate analysis and decline resolution
— Managing a team of 40+ payment operators on 24/7 shifts

Selected results:
— Reduced operator onboarding from 1 month to 3 days
— Built a KPI/tagging system keeping ticket resolution under 1 hour
— Fixed a systemic PSP reconciliation error (duplicate/missed credits)

Markets: CIS · TR · EU · LATAM
Languages: Russian, Turkish (fluent) English (B1)

Tools: Jira, Confluence, PSP back-offices

Looking for: Payment Operations Specialist / Team Lead / Manager.

Contact: @mrsalayev