#vacancy #job #вакансия #Platform #Alaris
#remote
Platform Administrator (Alaris )
Format: Remote
Employment: full-time
Responsibilities:
-Support and maintenance of the Alaris platform (Alaris Transit, mKit) in a production environment: monitoring system availability, stability, and performance.
-Configuration and optimization of SMS traffic routes: creating routing rules, filters, fallback routes, prioritizations, and exceptions.
-Management of SMPP connections: setup, testing, monitoring bind statuses, and troubleshooting connectivity issues.
-Monitoring message delivery and technical parameters: analyzing DLRs, message statuses, latency, and routing errors.
-Diagnosing and resolving incidents related to SMS traffic, connectivity, and routing logic.
-Working with logs and reports: investigating SMS sending and delivery deviations, analyzing SMPP logs and Alaris system logs.
-SLA control for SMS availability and delivery performance; providing technical support in case of deviations.
-Price management within the platform — updating, validating, and optimizing client and vendor rates to ensure accurate billing and cost efficiency.
-Regular maintenance of pricing data: applying rate changes, monitoring rate discrepancies, and coordinating updates with commercial and vendor teams.
Requirements:
-At least 2 years of experience with Alaris Labs (or other SMS traffic routing and billing platforms such as Telarix, Anam, Telesign, etc.).
-Knowledge of the SMPP protocol and SMS message exchange principles between operators, providers, and clients.
-Understanding of A2P and P2P SMS workflows, including routing, prioritization rules, filtering, and fallback.
-Experience in configuring, monitoring, and maintaining SMS connections (SMPP binds), routing rules, and filters within the Alaris platform.
-Experience in analyzing message delivery and processing logs (SMPP logs, delivery reports, reject reasons, etc.).
-Knowledge of SMS billing and rating principles, understanding of settlement models and roaming agreements.

Working conditions:
-Remote work
-Flexible start of the day
-Paid leave of 21 days