#vacancy #job #вакансия #Process Manager #office #Limassol
PROCESS MANAGER
Location: Cyprus
Format: Limassol office
Employment: full-time
About the Role
We are looking for a Process Manager to help develop and strengthen our company's process management framework.
The primary goal of this role is to make business processes measurable, transparent, and manageable. You will drive the development of our existing OKR framework, establish a consistent approach to process KPIs and performance metrics, improve cross-functional collaboration, and ensure regular monitoring and analysis of process performance.
We already have a team of Business Analysts responsible for analyzing, documenting, and modeling business processes. Therefore, this role is not focused on documenting or mapping business processes.
As a Process Manager, you will work closely with the Head of Operations, functional leaders, and Business Analysts to help the organization make data-driven operational decisions.

What You'll Do
OKR Management
-Develop and improve the company's existing OKR framework.
-Facilitate the complete OKR cycle, including Planning, Check-ins, Reviews, and Retrospectives.
-Support leaders in defining high-quality Objectives and measurable Key Results.
-Ensure alignment between OKRs and company strategic priorities.
-Foster a culture of goal-oriented performance management.
Process Performance Management
-Develop a consistent framework for process KPIs and performance metrics.
-Define performance indicators for key business processes together with functional owners.
-Establish regular monitoring and analysis of process performance.
-Identify bottlenecks, performance gaps, and opportunities for improvement.
-Provide data-driven recommendations to improve operational efficiency.
-Measure the impact of implemented changes on both process and business performance.
Cross-Functional Collaboration
-Facilitate effective collaboration across departments.
-Work with functional leaders to define responsibilities and collaboration guidelines.
-Identify cross-functional gaps and propose practical solutions.
-Facilitate workshops and meetings focused on process improvement initiatives.
-Promote consistent process management practices across the organization.
Continuous Improvement
-Analyze operational and process performance.
-Initiate and support continuous improvement initiatives.
-Monitor the outcomes of implemented improvements.
-Recommend further enhancements to the company's process management framework.
**What We're Looking For
Experience**
-3+ years of experience as a Process Manager, Business Process Manager, Operational Excellence Manager, Continuous Improvement Manager, Operations Manager, or in a similar role.
-Hands-on experience implementing or developing an OKR framework.
-Experience designing KPI frameworks, process performance metrics, or operational reporting.
-Experience leading cross-functional initiatives.
-Experience driving organizational change and process improvement initiatives.
-Experience in IT or fast-growing technology companies is a strong advantage.
Skills & Competencies
-Strong understanding of process management principles.
-Experience implementing OKRs at the company level.
-Experience designing process KPI and performance measurement frameworks.
-Ability to build effective collaboration across teams and functions.
-Strong analytical and systems thinking skills.
-Ability to translate data into actionable operational insights and recommendations.
We offer
-Official employment and support for a work visa
-Opportunities for professional growth
-Friendly work environment
-Flexible start to the workday

#vacancy #job #вакансия #Business Development Manager #BDM #Sales #office #Limassol
🔥HEAD OF SALES
Location: Cyprus
Format: Limassol office
Employment: full-time
✔️What You’ll Be Doing
Sales Leadership
-Lead and develop the Sales team;
-Set KPIs, manage performance, and improve sales processes;
-Build scalable outbound and partnership-driven sales strategies;
-Mentor team members and participate in complex negotiations.
**Business Development & Partnerships
**-Represent the company at international conferences and industry events;
-Build relationships with operators, platforms, agencies, and strategic partners;
-Expand the company’s network within international markets;
-Identify new business opportunities and growth directions.
Strategic Sales
-Personally lead high-level negotiations and strategic deals;
-Build and manage relationships with key partners and clients;
-Drive long-term revenue growth and partnership expansion;
-Analyze sales funnel performance and identify bottlenecks and growth opportunities.
Cross-Functional Collaboration
-Work closely with Product and Marketing teams;
-Translate market and client feedback into commercial opportunities;
-Align sales initiatives with company growth strategy.
✔️What We’re Looking For
-3 - 5+ years of experience in B2B sales or business development;
-Experience in SaaS, Telecom, CPaaS,iGaming, MarTech, or related digital industries;
-Experience managing Sales teams;
-Strong negotiation, networking, and relationship management skills;
-Experience building outbound sales and partnership channels;
-Experience working with international clients and markets;
-Upper-Intermediate English or higher;
-Strong CRM and analytics skills (HubSpot, Salesforce, AmoCRM, etc.).
Nice to Have
-Experience selling infrastructure or performance-driven B2B products;
-Existing network within iGaming, fintech, or affiliate ecosystems;
✔️What We Offer
-Official employment in Cyprus with relocation and work permit support;
-21 working days of paid vacation;
-International environment and direct influence on company growth;
-Fast decision-making and minimal bureaucracy;
-Modern tools and strong support from the team and leadership.

#vacancy #job #вакансия #Business Development Manager #BDM #Sales Manager #office #Limassol
Business Development Manager
Location: Cyprus
Format: Limassol office
Employment: full-time
Обязанности:
-Искать и привлекать новых B2B-клиентов и партнеров;
-Строить pipeline через cold outreach, networking, LinkedIn, Telegram, комьюнити и индустриальные мероприятия;
-Посещать конференции, митапы и networking events;
-Проводить первичные переговоры и квалифицировать лиды;
-Поддерживать CRM и управлять стадиями pipeline;
-Участвовать в развитии sales-процессов по мере роста команды.
Требования:
-3+ года опыта в B2B sales или business development;
-Опыт outbound-продаж и самостоятельного поиска клиентов;
-Сильные коммуникационные и переговорные навыки;
-Русский и английский языки;
-Способность быстро разбираться в новых продуктах и рынках.
-Опыт в telecom, SaaS, CPaaS, messaging, fintech, iGaming, PSP или digital services;
-Опыт работы с международными клиентами;
-Собственная сеть контактов в релевантных индустриях (будет плюсом)
Условия:
-Официальное трудоустройство на Кипре с поддержкой релокации и рабочей визы;
-21 рабочий день оплачиваемого отпуска;
-Международную среду и прямое влияние на рост компании;
-Быстрое принятие решений и минимум бюрократии;
-Современные инструменты и поддержку команды.

#vacancy #job #вакансия #Platform #Alaris
#remote
Platform Administrator (Alaris )
Format: Remote
Employment: full-time
Responsibilities:
-Support and maintenance of the Alaris platform (Alaris Transit, mKit) in a production environment: monitoring system availability, stability, and performance.
-Configuration and optimization of SMS traffic routes: creating routing rules, filters, fallback routes, prioritizations, and exceptions.
-Management of SMPP connections: setup, testing, monitoring bind statuses, and troubleshooting connectivity issues.
-Monitoring message delivery and technical parameters: analyzing DLRs, message statuses, latency, and routing errors.
-Diagnosing and resolving incidents related to SMS traffic, connectivity, and routing logic.
-Working with logs and reports: investigating SMS sending and delivery deviations, analyzing SMPP logs and Alaris system logs.
-SLA control for SMS availability and delivery performance; providing technical support in case of deviations.
-Price management within the platform — updating, validating, and optimizing client and vendor rates to ensure accurate billing and cost efficiency.
-Regular maintenance of pricing data: applying rate changes, monitoring rate discrepancies, and coordinating updates with commercial and vendor teams.
Requirements:
-At least 2 years of experience with Alaris Labs (or other SMS traffic routing and billing platforms such as Telarix, Anam, Telesign, etc.).
-Knowledge of the SMPP protocol and SMS message exchange principles between operators, providers, and clients.
-Understanding of A2P and P2P SMS workflows, including routing, prioritization rules, filtering, and fallback.
-Experience in configuring, monitoring, and maintaining SMS connections (SMPP binds), routing rules, and filters within the Alaris platform.
-Experience in analyzing message delivery and processing logs (SMPP logs, delivery reports, reject reasons, etc.).
-Knowledge of SMS billing and rating principles, understanding of settlement models and roaming agreements.

Working conditions:
-Remote work
-Flexible start of the day
-Paid leave of 21 days

#vacancy #job #вакансия #QA Team Lead
#Remote
QA Team Lead
Format: Remote
Employment: full-time
Responsibilities:
-Develop and evolve QA processes within the team
-Lead and scale the QA team (support in hiring, mentoring specialists)
-Define the long-term QA vision for the product, build a roadmap, and ensure its execution
-Develop a testing strategy: manual, automated, load, and stress testing
-Participate in release planning and quality control across all SDLC stages
-Initiate and implement new testing tools and CI/CD practices
-Conduct code reviews for automated tests, oversee test coverage quality
-Collaborate closely with engineering, DevOps, and product teams
-Organize and personally contribute to test automation and load testing
Requirements:
-5+ years of experience in QA, including at least 2 years as a team lead or senior specialist with people-management responsibilities (performance reviews, salary reviews, individual development plans aligned with the QA team roadmap and overall project goals)
-Experience managing a remote team
-Proven experience establishing QA processes or significantly optimizing them
-Deep understanding of functional, regression, integration, E2E, load, and stress testing, as well as UI/UX and usability testing
-Test automation skills using TypeScript
-Strong experience writing test documentation and applying test design techniques
-Knowledge of web application architecture, HTTP, REST, JSON
-Knowledge of SQL, experience working with logs, understanding of CI/CD
-Strong teamwork, communication, and organizational skills
Nice to Have
-Experience with microservice architecture
-Familiarity with monitoring tools (Grafana, Prometheus, etc.)
Working conditions:
-Opportunity to work on a high-load product with millions of users
-Ability to influence QA processes and architecture
-Direct communication with technical and product leads

#vacancy #job #вакансия #Qa engineer
#remote
Qa engineer
Format: Remote
Employment: full-time
Обязанности:
- Анализ бизнес- и системных требований, выявление потенциальных проблем.
- Разработка и поддержка тестовых сценариев в TMS Qase.
- Проведение функционального и интеграционного тестирования бэкэнд сервисов, разработанных на PHP и Node.js, а также REST API и UI-приложений.
- Участие в нагрузочном тестировании (Grafana K6), анализ производительности и отказоустойчивости системы.
- Работа с реляционными и нереляционными базами данных и очередями сообщений (RabbitMQ).
- Анализ ошибок и логов в Grafana, создание отчетов об ошибках и подготовка отчетов о тестировании.
- Сотрудничество с бизнес-аналитиками, разработчиками, DevOps-инженерами и продуктовой командой.
Улучшение процессов тестирования, а также автоматизации и оптимизации процессов контроля качества.
Требования:
- Опыт работы от 3 лет в качестве мануального тестировщика
- Понимание тестирования систем с высокой нагрузкой.
- Опыт создания тестовой документации (тестовые примеры, контрольные списки, отчеты об ошибках).
- Опыт работы в Agile-командах, понимание процессов CI/CD.
- Умение анализировать system logs, API request logs, и выявлять первопричины проблем
- Инструменты: Postman, Swagger для тестирования API.
- Базы данных: Владение SQL на уровне, достаточном для написания запросов к базе данных.
Будет преимуществом:
- Опыт работы с Docker и Kubernetes.
- Опыт работы с сервисами AWS.
- Опыт тестирования интеграций с мобильными операторами через SMPP.
- Знание инструментов мониторинга (Grafana).
- Базовые знания инструментов автоматизации (например, Playwright).
- Опыт работы с Linux (базовые команды, просмотр логов, настройка среды).
- Опыт нагрузочного тестирования.

#vacancy #job #вакансия #GO #Remote
Backend Developer (Go / PHP)
Format: Remote
Employment: full-time
Responsibilities:
-Develop Go microservices and migrate functionality from the PHP monolith.
-Profile and optimize code (CPU/memory/locks/GC) and database queries in PostgreSQL/ClickHouse.
-Work with caching, queues, and retries.
-Profile Go code and databases to identify and eliminate performance bottlenecks.
-Design and enhance APIs for service-to-service communication.
-Participate in architectural discussions, resilience planning, and scaling together with the DevOps team.
Tech Stack
-Backend: Go 1.22, PHP 8.2 / Symfony 7.1 (monolith)
-Databases: PostgreSQL 16.4, ClickHouse 24.8, OpenSearch
-Infrastructure: Redis, RabbitMQ, Docker, Kubernetes, CI/CD
-Frontend: Vue 3, Node.js
Requirements:
-2+ years of commercial Go development experience (3+ is a plus).
-1+ year of experience with PHP (Symfony) (2+ is a plus).
-Experience migrating systems from monolith to microservice architecture.
-Deep understanding of PostgreSQL / ClickHouse, profiling, and query optimization.
-Hands-on experience with queues (RabbitMQ), caching (Redis), idempotency, and duplication protection.
-Experience designing APIs, writing unit/integration tests, and applying SOLID/GoF principles.
-Proficiency with Docker and Git; experience working within CI/CD pipelines.
-Experience with high-load systems.
Nice to Have
-Experience with Kubernetes (understanding Pod lifecycle, graceful shutdown, probes, service configuration).
-Experience designing and optimizing distributed systems (network interactions, concurrency, idempotency, service resilience).
-Ability to profile Go applications and eliminate bottlenecks (CPU, memory, goroutines, lock contention, GC).
-Experience building internal libraries, SDKs, or CLI tools in Go.
-Understanding of observability principles (logging, metrics, tracing) and integration from code level.
-Experience working with partitioned/sharded databases at the client logic level (key-based routing, consistency, idempotency).
-Experience migrating functionality from PHP/Symfony monoliths to Go microservices: domain decomposition, data migration, staged rollout/rollback.
Working conditions:
-Remote work
-Flexible start of the day
-Paid leave of 21 days
-Real high-load environment: scaling from 200M → 6B records.
-Modern engineering process: CI/CD, Docker, Kubernetes, Code Review, Jira.
-A team of experienced developers, DevOps engineers, and analysts.

#vacancy #job #вакансия #Project Manager
#office #Limassol
Project Manager
Location: Cyprus
Format: Limassol office
Employment: full-time
Responsibilities:
Initiative and Project Management
-Manage a portfolio of diverse initiatives and projects (organizational, product, operational).
-Define goals, expected outcomes, timelines, and ownership.
-Monitor execution and identify risks and deviations at an early stage.
-Coordinate tasks across teams and stakeholders.
Business and System Analysis
-Analyze current business processes, interaction channels, and internal systems.
-Collect and formalize requirements (business, functional, and non-functional).
-Prepare analytical materials and recommendations for improvements.
-Participate in solution architecture analysis and assess the impact of changes on related processes.
Transformation Initiatives
-Support complex changes (relocation, reorganization, tool replacement).
-Implement and evolve CRM and other internal systems.
-Optimize cross-team interaction and workflows.
Communication and Coordination
-Work closely with Product, Engineering, Sales, Operations teams, and external vendors.
-Ensure transparency of task statuses and agreements.
-Document decisions and follow up on execution.
Requirements:
-4+ years of experience as a Project Manager, Business Analyst, Delivery Manager, or in a related role.
-Experience in product or technology companies (B2B is a plus).
-Ability to work with diverse tasks and in environments with changing inputs.
-Experience implementing or supporting CRM or internal systems.
-Strong skills in structuring requirements and processes.
-Understanding of how business, product, and technical implementation interact.
-Strong communication skills and experience working with various stakeholders.
-English proficiency at B2 level or higher.
Nice to Have
-Experience participating in organizational change or large-scale internal projects.
-Technical background or close collaboration experience with engineering teams.
-Knowledge of BPMN, UML, or other process modeling techniques.
-Experience optimizing sales, marketing, or operational channels.
Working conditions:
Official employment and support for a work visa
Opportunities for professional growth
Friendly work environment
Flexible start to the workday

#vacancy #job #вакансия #СМО
#office #Limassol
СМО
Location: Cyprus
Format: Limassol office
Employment: full-time
Ищем сильного маркетингового лидера, который возьмёт на себя end-to-end Go-To-Market стратегию продуктов и выстроит маркетинг как системную функцию роста бизнеса.

Роль предполагает тесную работу с CEO и Head of Sales, влияние на стратегию компании и построение масштабируемой модели выхода на рынок.
Работа в офисе в Лимасол.

🎯 Что предстоит делать
Strategy & Go-To-Market

• Разрабатывать и валидировать GTM-стратегии для новых и существующих продуктов
• Определять целевые рынки, сегменты, positioning и value proposition
• Совместно с CEO и Head of Sales формировать:
– продуктовые офферы
– pricing и upsell-стратегии
– sales channels и упаковку
• Приоритизировать growth-гипотезы
• Определять метрики успеха и KPI

Budget & Resource Planning

• Формировать маркетинговые планы под цели роста
• Строить и управлять маркетинговым бюджетом
• Планировать ресурсы под масштабирование

Channels & Scaling

• Запускать и тестировать acquisition-каналы (hypothesis-driven approach)
• Не «вести каналы», а строить систему экспериментов
• Переводить продукты из custom-решений в scalable open-market продукт
• Анализировать эффективность каналов и масштабировать лучшие

Team & Organization

• Лидировать существующую маркетинговую команду (SMM, promotion, generalists)
• Выстроить структуру, роли, процессы, контрольные точки
• Обеспечить сильную связку маркетинга и sales
• Масштабировать команду по мере роста бизнеса

🧠 Что важно

• 7+ лет в маркетинге
• Опыт CMO / Head of Marketing в IT, SaaS или digital
• Сильный опыт в Go-To-Market и запуске продуктов
• Опыт работы с международными рынками
• Telecom — будет большим плюсом CV, questions ➡️@RecrutAlex

#vacancy #job #вакансия #Sales Manager
#office #Limassol
Sales Manager
Location: Cyprus
Format: Limassol office
Employment: full-time
Responsibilities:
Full ownership of the deal lifecycle:
-Start of the cycle: cold calling or initial contact with a potential client
-End of the cycle: contract signing and launch of commercial traffic
Operational work:
-Legal support (NDA, contracts)
-Technical support (integration)
-Financial support (invoicing)
-Ongoing operational support: handling incoming client requests
Upsell and account growth:
-Developing client potential
-Identifying growth opportunities
-Selling additional services and products
Requirements:
Work experience:
-Telecommunications industry (MNO, CPaaS, CCaaS)
-Corporate (B2B) segment
-Work with key / enterprise clients
Skills:
-Clear and professional communication
-Strong interpersonal skills
-Attention to detail
-Analytical mindset
-High level of responsibility
-Stress resistance
-Teamwork skills
Languages:
-Fluent English
-Additional European languages are a plus
Working conditions:
-Official employment and support for a work visa
-Opportunities for professional growth
-Friendly work environment
-Flexible start to the workday
CV, questions ➡️@RecrutAlex