Customer Support Specialist with 6+ years of experience, including 3+ years supporting English-speaking users in high-load environments.

📍 Yerevan | Open to remote or relocation to Cyprus

• 90–100+ tickets per shift with 95–99% CSAT
• Strong in payments, account issues, KYC, and technical troubleshooting
• Experienced in L2 escalations, Jira, and complex case resolution
• Focused on efficiency, SLA, and long-term customer retention

Looking for a long-term role as Customer Support / Account Manager (fintech / iGaming / SaaS preferred).
#OpenToWork #CV #резюме #remote #igaming #cs