#vacancy #qa #tester #manualtest #functionaltest #senior

**QA Engineer (Web/Mobile)

UTORG** is a fintech company holding VASP licenses and operating in 187 countries.

Now we are looking for a QA Engineer who will strengthen our team and contribute to the success of our products and the bright future of Web3.

Work format: remote
Employment: full-time
Salary range: 1500-3000 USD

Work Experience

● Web and mobile application testing, including cross-platform testing (iOS, Android) and cross-browser testing;
● Working with emulators and simulators (Android Studio, Xcode, RocketSim);
● Work in fintech projects, including work with cryptocurrency wallets, exchanges, payment acceptance systems, and AML systems (SEON, ScoreChain, SumSub);
● Agile/Scrum (Scrum Events, Product Backlog, Sprint Backlog, Burndown and Burnup diagrams);
● Test documentation systems (TestRail, TestLink, TestIT, Zephyr);
● Bug tracking and ticket management systems (Jira, Confluence);
● Logging and monitoring systems (Google Console, Grafana, Sentry, BigQuery);
● Version control and CI/CD systems (Git, Bitbucket, Jenkins, GitHub, AzureDevOps, CircleCI), including setting up automatic build and test runs;
● Tools and frameworks for writing autotests (Selenium, Appium, Cypress, JUnit, TestNG, RestAssured) and creating reports (Allure);
● Implementation of alerting and tracking systems.

Technical Skills

● Versatile testing skills, knowledge of techniques and principles of testing and test design;
● Performance, compatibility, UI/GUI and UX testing;
● Functional and non-functional API testing;
● Regression and Smoke testing;
● Working with test artifacts and writing test documentation (TestCase, CheckList, TestPlan);
● Knowledge of core automation approaches and practices (POM, DDT);
● Working with prioritization and criticality tools (Urgency & Priority).

Responsibilities

1. Analyze and plan testing:
● Participate in requirements analysis and evaluation of tasks under test;
● Developing testing strategies and plans, including defining approaches to Testing of new features and their improvement.

2. WEB application testing:
● Conducting manual and automated testing of WEB functionality;
● Participating in the analysis of requirements and evaluation of tested tasks;
● Developing testing strategies and plans, including defining approaches to testing new features and improving them applications;
● Creation, execution and support of test artifacts (test cases, test plans);
● Functional, regression, integration, load and smoke testing smoke-testing.

3. Work with microservice architecture:
● Testing of microservices and interaction between them;
● Develop and execute tests for APIs and integration tests between microservices.

4. Integration testing with external services:
● Testing of integration with external services, including payment systems, AML systems and other services;
● Verification of correctness of interaction and data processing from third-party services.

5. Work with admin panels and BO (Back Office) systems:
● Testing of main interfaces and functionalities of admin panels.

6. Test automation:
● Development and support of auto-tests;
● Creation and support of automation scripts for separate parts of WEB-application (Unit tests);
● Support and improvement of CI/CD processes to ensure stable and fast release cycle.

7. Analyzing and reporting:
● Analyzing test results and reporting on test passes (TestRail);
● Maintaining bug reports and tracking statuses in the bug tracking system (Jira);
● Maintaining and keeping test data up to date (Confluence).

8. Interaction with the development team:
● Collaborate with developers, business analysts, designers, and other team members to understand requirements and their solutions;
● Participate in meetings, discussions, planning, and process improvements in development and testing (SCRUM artifacts).

9. Interaction with the Helpdesk team

You can apply for a vacancy at https://utorg.bamboohr.com/careers/61 👨‍💻💫

#vacancy #support #helpdesk #crypto #blockchain #fintech #financesupport #1stlinesupport #2ndlinesupport #l1support #l2support

**Technical Support Manager - Cryptoprocessing

UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.

Now, we are looking for a Technical Support Manager who will strengthen our team and contribute to the success of our products and the bright future of Web3.
As a Technical Support Manager within our Partner Integration department, you will play a pivotal role in supporting our Cryptoprocessing product. Merchants rely on us to integrate our on-ramp and off-ramp services, and as we scale, your expertise will ensure seamless integration and ongoing support. This position is crucial for maintaining strong relationships with our partners and ensuring their technical needs are met effectively.

Work format: remote
Employment: full-time
Salary range: 800-1500 USD

Merchant Integration Support:

● Assist merchants during the integration of our on-ramp and off-ramp services;
● Provide post-production support when merchants add new payment methods;
● Understand and navigate our API structure to guide merchants' technical teams accurately.

Technical Issue Resolution:

● Identify, analyze, and troubleshoot technical issues faced by merchants;
● Provide effective and timely solutions to ensure uninterrupted service.

Progress Tracking and Reporting:

● Monitor the progress of merchant integrations;
● Report any roadblocks or challenges to relevant internal teams promptly.

Workflow Optimization:

Optimize and automate repetitive workflow activities to enhance efficiency.

**Internal Collaboration:
**
Interact directly with internal teams such as DevOps, Backend, and Commercial to maintain infrastructure, troubleshoot bugs, and integrate data.

Our expectations:

● At least 1 year of experience as an L1/L2 support specialist;
● English: Minimum B2 level proficiency;
● Some knowledge of HTTP protocol and REST API and you know how to work with Postman.

Work schedule:

● Monday to Friday (5 days a week with 2 days off).
● Night shifts are not required.
● Working Hours (UTC+2):
  Option 1: 8:00 AM – 5:00 PM
  Option 2: 12:00 PM – 9:00 PM

You can apply for a vacancy at https://utorg.bamboohr.com/careers/62 👨‍💻💫

#vacancy #designer #design #graphicdesign #creative #illustration #photoshop #figma #ideas

**Communication Designer

UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.

Now, we are looking for a Communication Designer who will strengthen our team and contribute to the success of our products and the bright future of Web3.

Work format: remote
Employment: full-time
Salary range: 1500-3500 USD

Communication Designer — What You’ll Do:

● Tell engaging stories visually;
● Work closely with the marketing, content, and product teams to develop visuals for promotions, campaigns, and product launches;
● Prepare graphics and motion for Social Media and advertising networks;
● Create presentations and landings;
● Don’t lower the bar.

The Skills and Experience You Bring:

● 3+ years of experience as a Graphic designer or in a similar role;
● A Portfolio of projects available to share that showcases your design skills and capabilities;
● Photoshop, Illustrator, Figma, After Effects;
● Creative thinking and ingenuity, the ability to come up with something; unconventional: an idea, a form, a solution - something that attracts attention;
● Stay updated with the latest graphic design trends;
● Understand the specifics of branding digital products and different media: physical and digital;
● Literacy and attentiveness;
● Ability to estimate and meet deadlines.

Bonus points if you have:

● Experience with Webflow/Tilda/Framer;
● Knowledge of any 3D software, ideally blender;
● If you have illustration skills, we will be happy to apply them;
● Experience with Slack, Jira, etc;
● Interest and experience with AI tools;
● Calm attitude to criticism. There will be a lot of feedback. You have to live with it, work, and remember that only work is always criticized;
● Immersed in the crypto culture, aware of the prevailing narratives.

Being a part of the team means:

● Millions of people across the world will see the results of your work;
● You will engage with world-leading companies;
● Budget for professional development (training programs of your choice);
● Flexible working hours;
● Paid vacation and sick leave;
● Frequent bonuses for good performance.

You can apply for a vacancy at https://utorg.bamboohr.com/careers/65 👨‍💻💫

#vacancy #sales #marketing #business #sale

**Sales Manager

UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.

Now, we are looking for a Sales Manager with experience in the payment, igaming and crypto fields who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Focus on the gambling sector (high-risk vertical).

Work format: remote
Employment: full-time
Salary range: 1500-3000 USD

Who are we looking for:

● Fluent English (day-to-day communication with partners, both verbal and written)
● Experience in payments and sales is not a requirement - we are ready to teach everything, but it is a plus
● Strong negotiation and communication skills
● Autonomy and proactivity

The key responsibilities for this role include:

1) Identifying and acquiring new clients

- Lead generation: proactively seeking out potential gambling merchants who need payment solutions, including research on specific target markets (iGaming operators, online casinos, sports betting platforms) to build a pipeline of qualified leads, as well as leveraging networking, partnerships, and digital tools.
- Competitor analysis & market trends: keeping up-to-date with the gambling market and competitors’ offerings.
- Pitching the solutions: preparing tailored presentations and proposals that directly address the pain points of operators.

2) Managing existing relationships

- Daily customer communication: maintaining close, consistent communication with clients.
- Client Retention & Upselling/Cross-selling: identifying opportunities for upselling additional services or cross-selling new payment methods.
- Building strong long-term relationships: foster trust and build strategic partnerships.

3) Performing onboarding of new clients: handling all the aspects from the initial communication to integration, as well as retention of the accounts while in live (monitoring their satisfaction, usage of the platform, and handling any issues that could arise post-launch).

4) Work across departments to facilitate the proper business processes

- Cross-department collaboration - work closely with internal teams to ensure seamless communication and provide market feedback.

5) Attending industry events (networking and representation)

- Attending key gambling and payment industry events to meet new prospects, build partnerships, and increasing your presence within the sector.

This role combines active client acquisition with relationship management, all while acting as the key point of contact for both new and existing merchants. The Sales Manager needs to be a versatile communicator, comfortable with the technical aspects of onboarding, and well-versed in the industry’s regulatory landscape.

We are ready to consider a person with experience in sales, necessarily with fluent English (spoken and written), ready to travel around the world, with very developed communication skills, charisma, and emotional intelligence.

You can apply for a vacancy at https://utorg.bamboohr.com/careers/64 👨‍💻💫