#job #junior #fulltime #limassol #работа #vacancy #вакансия

Junior IT Support Specialist (Help Desk)

✅ Responsibilities:
● Manage, configure, and troubleshoot IT equipment for students, teachers and other staff.
● Support all AV troubleshooting, Clevertouch screens, musical instruments and other related
equipment.
● Assist with software installation, updates, Wi-Fi connectivity, and basic troubleshooting.
● Troubleshoot and resolve basic hardware and software problems.
● Provide technical support for app-related issues and classroom software.
● Serve as the first point of contact for all IT-related inquiries, including iPads, computers,
printers, and network issues.
● Administration of iPad devices through MDM (Apple school manager, Jamf School, Jamf Safe
internet)
● Provide remote and on-site technical support as required.
● Assist students, teachers, and staff with IT equipment usage, helping them become proficient
with devices and educational apps.
● Coordinate with the IT team to manage repairs, replacements, and updates.
● User account management through Windows Server Active Directory and Google Workspace
Admin
● Work with all IT related suppliers to assist in support activities where necessary.

✅ Requirements:
● 1-2 years of experience in a similar role.
● Knowledgeable with iOS devices (iPads), Macbooks and Microsoft Windows computers.
● Good networking skills.
● Strong troubleshooting skills and the ability to resolve basic technical issues.
● Excellent communication and interpersonal skills to assist non-technical users.
● Ability to manage time efficiently and prioritize tasks.
● Knowledge of classroom technology and educational apps is a plus.
● Fluent in English; knowledge of Greek or Russian is an advantage.

✅ Benefits:
● A unique opportunity for a career in a fast-growing polysystemic school.
● Competitive salary based on qualifications and experience.
● Referral Program.
● Modern & Professional Work Environment.
● Optional participation in the Company’s Group Medical Scheme.

📩 Please apply here https://isl.bamboohr.com/careers/129?source=aWQ9NDQ%3D