Channels / CY iT HR
CY iT HR
@cyprusithr · supergroup
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Anastasia
📎 Webpage (not supported)
#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #support #integration #Limassol #fulltime
🔥 Role: Tech Support Specialist
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems.
Key Responsibilities:
• Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently.
• Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction.
• Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance.
• Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements.
• Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
🔥 Role: Tech Support Specialist
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems.
Key Responsibilities:
• Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently.
• Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction.
• Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance.
• Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements.
• Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
📎 Webpage (not supported)
#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #support #integration #Onboarding #solution
🔥 Role: Solution Engineer
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
As our Solution Engineer, you will be instrumental in onboarding new clients and providing ongoing technical support, ensuring they fully harness the power of our platform. Working closely with sales, client support, and technical teams, you will guide clients from initial setup to becoming proficient users.
Key Responsibilities:
• Develop and implement tailored onboarding processes for new clients, ensuring a seamless transition to our platform.
• Deliver personalized training sessions through webinars, live chats, and one-on-one calls to educate clients on software functionality, best practices, and benefits.
• Guide clients through the technical aspects of platform adoption, including API setup and integrations.
• Serve as the primary technical contact for clients during and post-onboarding, addressing technical issues and troubleshooting API integrations using Postman.
• Collaborate with the technical team to resolve complex issues, ensuring minimal disruption to client operations.
• Monitor client progress and platform adoption, providing proactive support and troubleshooting where needed.
Identify and recommend additional product features or solutions to enhance platform utilization and drive client value.
• Act as the voice of the client to internal teams, ensuring client feedback is communicated for product improvements.
• Maintain documentation of client interactions, technical solutions, and onboarding progress to inform continuous improvement efforts.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
🔥 Role: Solution Engineer
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
As our Solution Engineer, you will be instrumental in onboarding new clients and providing ongoing technical support, ensuring they fully harness the power of our platform. Working closely with sales, client support, and technical teams, you will guide clients from initial setup to becoming proficient users.
Key Responsibilities:
• Develop and implement tailored onboarding processes for new clients, ensuring a seamless transition to our platform.
• Deliver personalized training sessions through webinars, live chats, and one-on-one calls to educate clients on software functionality, best practices, and benefits.
• Guide clients through the technical aspects of platform adoption, including API setup and integrations.
• Serve as the primary technical contact for clients during and post-onboarding, addressing technical issues and troubleshooting API integrations using Postman.
• Collaborate with the technical team to resolve complex issues, ensuring minimal disruption to client operations.
• Monitor client progress and platform adoption, providing proactive support and troubleshooting where needed.
Identify and recommend additional product features or solutions to enhance platform utilization and drive client value.
• Act as the voice of the client to internal teams, ensuring client feedback is communicated for product improvements.
• Maintain documentation of client interactions, technical solutions, and onboarding progress to inform continuous improvement efforts.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
📎 Webpage (not supported)
#vacancy #sales #BDR #accountexecutive #Cyprus #Poland #remote #office
🔥 Role: Sales Account Executive
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
We are seeking a dynamic and results-driven Account Executive (Business Development Manager) to join our sales team.
Key Responsibilities:
• Lead Generation: Proactively identify and target potential clients within the affiliate marketing industry, including advertisers, publishers, agencies, and networks.
• Sales Pipeline Management: Effectively manage and prioritize your sales pipeline to ensure consistent lead progression and closure. Provide regular reporting of pipeline and forecast through CRM.
• Cold and Hot Lead Engagement: Engage with prospects at various stages of the sales cycle, from cold leads to warm opportunities, and nurture relationships to drive conversions.
• Consultative Selling: Understand the unique needs and pain points of potential clients, and effectively communicate how our SaaS platform can address their challenges and deliver value.
• Product Demonstrations: Conduct compelling product demonstrations and presentations to showcase the features, benefits, and competitive advantages of our SaaS platform.
• Relationship Building: Establish strong, long-lasting relationships with clients to foster trust, loyalty, and retention. Nurture and expand your network within each account to further enhance our relationship with these customers.
• Sales Target Achievement: Meet and exceed assigned sales targets and key performance indicators (KPIs) within the defined timelines.
• Market Research: Stay updated on industry trends, competitor activities, and emerging technologies to effectively position our product in the market.
• Collaboration: Collaborate closely with the marketing, customer success, and product teams to provide feedback from clients and contribute to the continuous improvement of our SaaS platform.
• Traveling: Travel to customer sites across your territory to support your sales efforts and build strong, in-person relationships.
Our ideal candidate will possess:
• At least 3+ years of Mid-market/enterprise experience in a sales role.
• English - C2 (professional).
• Higher education - University degree in Business, Marketing, or a related field.
• Ability to navigate larger, more complex deal cycles.
• Ability to collaborate across multiple teams to get things done.
• Solid business acumen around forecasting.
• Track record of success in achieving sales targets.
• Adept storyteller with the ability to develop relationships with senior managers and the C-suite.
• Experience in communicating, building relationships, and recommending solutions to senior-level decision-makers and stakeholders at enterprise accounts.
• Curiosity: Active listening skills and a genuine curiosity to uncover customer needs, evaluation processes, and solution potential.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol or Warsaw.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
🔥 Role: Sales Account Executive
👩💻 Company: IREV
🌎 Location: 🇨🇾 Limassol, Cyprus OR 🇵🇱Warsaw, Poland
⏰ Job type: Full-time
📩HR @hr_irev
We are seeking a dynamic and results-driven Account Executive (Business Development Manager) to join our sales team.
Key Responsibilities:
• Lead Generation: Proactively identify and target potential clients within the affiliate marketing industry, including advertisers, publishers, agencies, and networks.
• Sales Pipeline Management: Effectively manage and prioritize your sales pipeline to ensure consistent lead progression and closure. Provide regular reporting of pipeline and forecast through CRM.
• Cold and Hot Lead Engagement: Engage with prospects at various stages of the sales cycle, from cold leads to warm opportunities, and nurture relationships to drive conversions.
• Consultative Selling: Understand the unique needs and pain points of potential clients, and effectively communicate how our SaaS platform can address their challenges and deliver value.
• Product Demonstrations: Conduct compelling product demonstrations and presentations to showcase the features, benefits, and competitive advantages of our SaaS platform.
• Relationship Building: Establish strong, long-lasting relationships with clients to foster trust, loyalty, and retention. Nurture and expand your network within each account to further enhance our relationship with these customers.
• Sales Target Achievement: Meet and exceed assigned sales targets and key performance indicators (KPIs) within the defined timelines.
• Market Research: Stay updated on industry trends, competitor activities, and emerging technologies to effectively position our product in the market.
• Collaboration: Collaborate closely with the marketing, customer success, and product teams to provide feedback from clients and contribute to the continuous improvement of our SaaS platform.
• Traveling: Travel to customer sites across your territory to support your sales efforts and build strong, in-person relationships.
Our ideal candidate will possess:
• At least 3+ years of Mid-market/enterprise experience in a sales role.
• English - C2 (professional).
• Higher education - University degree in Business, Marketing, or a related field.
• Ability to navigate larger, more complex deal cycles.
• Ability to collaborate across multiple teams to get things done.
• Solid business acumen around forecasting.
• Track record of success in achieving sales targets.
• Adept storyteller with the ability to develop relationships with senior managers and the C-suite.
• Experience in communicating, building relationships, and recommending solutions to senior-level decision-makers and stakeholders at enterprise accounts.
• Curiosity: Active listening skills and a genuine curiosity to uncover customer needs, evaluation processes, and solution potential.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol or Warsaw.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
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