Channels / CY iT HR
CY iT HR
@cyprusithr · supergroup
Jonny
2024-09-14 07:04 UTC
#vacancy #support #helpdesk #crypto #blockchain #fintech #1stlinesupport #2ndlinesupport #l1support #l2support
**L1, L2 Support Specialist - On/off ramp
UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now, we are looking for a L1, L2 Support Specialist who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 500-1000 USD
**Key Responsibilities:
**● Handling support tasks with control over resolution or escalation through the ticketing process;
● Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction;
● Collaborating with other departments to address customer tasks and issues;
● Expanding and maintaining an internal knowledge base to keep it up to date.
**Required Skills:
**● English language proficiency at least at the B2 level since we communicate with our customers in English. All communication with customers is via text, no voice chats;
● Willingness to work different shifts (day/night shifts);
● Attention to detail, responsibility, proactiveness, and customer orientation - as basic and cliche as it sounds, it's important qualities since we are building financial products and it's extremely important to pay close attention to the issue at hand and determine what exactly is going on and why.
It's cool if you have:
● Experience with Zendesk, Intercom, Jira;
● Diploma or Bachelors in STEM or business related fields - we are totally cool with hiring students or people who just finished their education and are trying to break into IT;
● Touched crypto in some way - either via buying some BTC, or participating in airdrops, or something similar.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/50 👨💻💫
**L1, L2 Support Specialist - On/off ramp
UTORG** is a fintech company holding VASP licenses and operating in 187 countries. We build digital products at the intersection of DeFi and TradFi, leveraging the world's cutting-edge technology.
Now, we are looking for a L1, L2 Support Specialist who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Work format: remote
Employment: full-time
Salary range: 500-1000 USD
**Key Responsibilities:
**● Handling support tasks with control over resolution or escalation through the ticketing process;
● Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction;
● Collaborating with other departments to address customer tasks and issues;
● Expanding and maintaining an internal knowledge base to keep it up to date.
**Required Skills:
**● English language proficiency at least at the B2 level since we communicate with our customers in English. All communication with customers is via text, no voice chats;
● Willingness to work different shifts (day/night shifts);
● Attention to detail, responsibility, proactiveness, and customer orientation - as basic and cliche as it sounds, it's important qualities since we are building financial products and it's extremely important to pay close attention to the issue at hand and determine what exactly is going on and why.
It's cool if you have:
● Experience with Zendesk, Intercom, Jira;
● Diploma or Bachelors in STEM or business related fields - we are totally cool with hiring students or people who just finished their education and are trying to break into IT;
● Touched crypto in some way - either via buying some BTC, or participating in airdrops, or something similar.
You can apply for a vacancy at https://utorg.bamboohr.com/careers/50 👨💻💫
📄 Document (not supported)
#resume #cv #резюме #techlead #tech #data #edtech
Position: Tech Lead
Work format: remote, on-site
Experience: I have extensive experience leading technology and data teams. My primary expertise lies in building startups from the ground up (0 to 1) and scaling them. Additionally, I have significant expertise in educational technologies.
My strength is flexibility—I can be hands-on with a project, also taking strategic roles when needed. In any project, I prioritize clear and effective communication.
Contacts: @zhubek
Position: Tech Lead
Work format: remote, on-site
Experience: I have extensive experience leading technology and data teams. My primary expertise lies in building startups from the ground up (0 to 1) and scaling them. Additionally, I have significant expertise in educational technologies.
My strength is flexibility—I can be hands-on with a project, also taking strategic roles when needed. In any project, I prioritize clear and effective communication.
Contacts: @zhubek
📄 Document (not supported)
#cv #resume #резюме #fullstack #developer
Full stack developer
Work format: office, hybrid, remote
Full stack developer
Work format: office, hybrid, remote
📄 Document (not supported)
With over 3.5 years of experience (Samolet Development, Sokolov) in JavaScript, TypeScript, React, and Next.js, I am continuously expanding my skills and ready to tackle new challenges.
🔹 React & NextJS: Crafting high-performance web applications
🔹 TypeScript & JavaScript: Writing scalable and maintainable code
🔹 Go (Golang): Junior level, eager to develop and grow in backend solutions
Detail-oriented and innovative, I excel at optimizing web applications and implementing complex business logic. Eager to contribute my expertise to impactful projects and drive technological advancements.
Open to new challenges and collaborations. Feel free to get in touch! 🤝
#FrontendDeveloper #React #JavaScript #TypeScript #NextJS #WebDevelopment #CV
🔹 React & NextJS: Crafting high-performance web applications
🔹 TypeScript & JavaScript: Writing scalable and maintainable code
🔹 Go (Golang): Junior level, eager to develop and grow in backend solutions
Detail-oriented and innovative, I excel at optimizing web applications and implementing complex business logic. Eager to contribute my expertise to impactful projects and drive technological advancements.
Open to new challenges and collaborations. Feel free to get in touch! 🤝
#FrontendDeveloper #React #JavaScript #TypeScript #NextJS #WebDevelopment #CV
4 messages on this day