Channels / CY iT HR
CY iT HR
@cyprusithr · supergroup
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Anastasia
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#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #support #integration #Limassol #fulltime
🔥 Role: Integration manager
👩💻 Company: IREV
🌎 Location: Limassol, Cyprus
⏰ Job type: Full-time
📩HR @hr_irev
IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems.
Key Responsibilities:
• Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently.
• Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction.
• Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance.
• Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements.
• Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
🔥 Role: Integration manager
👩💻 Company: IREV
🌎 Location: Limassol, Cyprus
⏰ Job type: Full-time
📩HR @hr_irev
IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems.
Key Responsibilities:
• Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently.
• Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction.
• Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance.
• Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements.
• Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
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