Business Analyst #vacancy #job #вакансия #businessanalyst #fulltime #IT #remote #BA

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

Service for booking rail tickets https://rail.ninja
Online trip builder https://triptile.com

We have now decided to develop our projects and we need a Business Analyst for our trains team.

Your tasks will include:
-Requirements gathering, elicitation and documentation in close collaboration with stakeholders and development teams
-Modeling (processes, integrations, etc)
-Development team support (pre-dev, dev, QA)
-Performing business review and acceptance testing
-Business transition support (Q&A, improvements and bug fixes)

Candidate requirements:
-At least 2 year experience in a similar role;
-Skills in independent development of different types of documentation;
-Understanding of Web-application work principles and structure;
-Understanding of e-commerce domain products and processes;
-Understanding of the principles of software development
-Data analysis skills - ability to find patterns (Excel)
-Analytical & Critical thinking
-Ability to get along with fast changing environment

Would be a plus:
-Availability of specialized education;
-Skills in modeling, building diagrams and schemes to describe business processes, technical implementation (BPMN notation, UML, description of algorithms, flowcharts);
-Experience in integration projects;
-SQL / DBMS understanding (on basic level)
-Knowledge of and work with prototyping tools;
-Knowledge of Confluence, Jira.

We offer:
-Competitive compensation based on interview results;
-Opportunity to build a stellar career in a fast-growing international travel company;
-Opportunity to work with advanced top-of-the-line software for travel management;
-Interesting, challenging tasks and a world-class team.

📩 If interested, please send your resume/CV to: [email protected] 📩 (❗️only by email❗️)

Digital Marketing Specialist #vacancy #fulltime #job #вакансия #digital #marketing #remote


Firebird tours - travel company, oriented on the international market, is looking for a creative and talented Digital Marketing Specialist to join our innovative travel company. You will generate compelling content for social media, email marketing, and web projects.

Responsibilities:

-Develop content for social media and various travel websites;
-Manage social media profiles, post content and report on performance;
-Create marketing email campaigns and report on performance.

Requirements:

-Bachelor's degree in Marketing, Communications, or a related field;
-Proven work experience as a Digital Marketing Specialist or similar role, preferably in the travel industry;
-Knowledge of social media platforms or email marketing platforms is a plus;
-Excellent written and verbal communication skills with attention to detail;
-Ability to manage multiple projects and meet deadlines;
English language - B2

We offer
-Salary from 1000$
-Competitive compensation based on interview results;
-Opportunity to build a stellar career in a fast-growing international travel company;
-Opportunity to work with advanced top-of-the-line software for travel management;
-Interesting, challenging tasks and a world-class team.
📩 If interested, please send your resume/CV to: [email protected] 📩 (only by email)

Online Payments specialist #вакансия #job #vacancy #remote #fulltime #payments #finance #fraud

Full time position: Mon-Fri / 09-18 cet

Firebird Tours is an international travel company, industry leader in organized travel to Europe,
And Asia. Servicing customers from 50 countries over 14 years.

Due to the high demand for our service, we are expanding our teams, and looking for a few talented candidates to join in the Online Payments team. We are looking for candidates who are looking to start their career.
The successful candidate will have the opportunity to learn about online payments on a global scale from a team of experts with many years of experience in the payments industry.

Brief job description:
-Payment fraud monitoring using anti-fraud systems to decrease decline transactions balancing chargebacks levels and client friction.
-Review and reconcile partner accounts and company orders.
-Represent chargeback disputes to pursue loss recovery.
-Generate reports and conduct data analysis.
What are we looking for?
-English language (B2).
-Advanced knowledge of MS Office (especially Excel).
-1-3 years of relevant experience either in finance or payments is a plus.
-Strong analytical and data analysis skills.
-Data-driven decision making.
-Good written communication skills.
We offer
-Competitive compensation based on interview results;
-Opportunity to build a stellar career in a fast-growing international travel company;
-Opportunity to work with advanced top-of-the-line software for travel management;
-Interesting, challenging tasks and a world-class team.
📩 If interested, please send your resume/CV to: [email protected] 📩 (only by email)