#vacancy #ITsupport #Limassol

Job offer: IT field engineer

Company: Nmore Group
Location: Limassol
Employment: Full Time

More information
- 1 available positions

Required Documents
- Resume (required);
- Driver's License (required);
- Work permit (required);
- Reference list (preferred);
- Cyprus Citizenship (preferred).

Essential Tasks
- Handle offsite requests from corporate customers and end users, providing first and second-level technical assistance related to computer systems, hardware or software via phone, web tools and email;
- Handle onsite requests from corporate customers, providing first and second-level technical assistance related to the former; also to cabling and networking, installation, configuration and testing of systems, hardware and software.

Peripheral Tasks
- Forward new service requests to the appropriate department;
- Assist with the quotation of new service requests.

Required Experience.
- 4+ years of practical IT and/or helpdesk experience;
- Required working knowledge of configuring and troubleshooting the systems listed below;
- Strong knowledge and experience with operating systems (Windows 8+, Mac);
- Knowledge of collaboration software (Skype, Slack, GSuite, ZohoDesk, others);
- Experience with networking technologies (switches, routers, wireless networks, servers, virtual machines);
- Knowledge and experience with backup software and solutions;
- Experience with NAS and SAN systems (Qnap, Synology);
- Experience with DHCP, IP routing, port forwarding, VPN and firewall concepts;
- Configuration of network cabinets and hardware infrastructure;
- Ability to configure, support and maintain data center infrastructure.

* Please note that this position is physically demanding.
* Strong command of English is necessary.

You can contact us here [email protected]