#Vacancy #ITSupport #ITConsulting #ManagedIT #Limassol

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

IT Support Specialist
Your primary focus will be to process corporate client, end-user IT tickets and logged support calls, providing tier 1 and 2 technical assistance related to computer systems, hardware, or software - via phone, web-based tools and email. You will also advise corporate end-users and, or management, regarding the best implementation practices.

Required Attributes
· A strong awareness of emerging technology and IT trends;
· Advanced knowledge of IT systems, both hardware and software;
· A passion for technology and how it affects the environment;
· Ability to quickly learn corporate client, in-house IT systems.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
· 6+ years of IT related, help desk and/or call center support experience;
· In-depth knowledge and experience with operating systems (Windows 8+, Mac);
· Proficiency in collaboration software (Skype, Slack, GSuite, ZohoDesk, other);
· Experience with network technologies (Switches, routers, wireless);
· Knowledge and experience with backup software and solutions;
· Experience with NAS and SAN systems (Qnap, Synology);
· Experience with VoIP Phones and PBX set-ups, Apple IOS and Android OS.

Advantages
· Microsoft Certified Solutions Expert or Certified IT Professional;
· Knowledge of virtualization technologies, VMWare or equivalent;
· System administration and IT certifications in Linux, Cisco or other related;
· Experience of DHCP, IP routing, port forwarding, VPN and firewall concepts.

Complimentary Skills
· Experience with server technologies (Windows Servers, Linux Servers);
· Experience with Windows Server 2016 and 2019 and Microsoft Exchange;
· Knowledge and experience with Firewall (Fortigate, Mikrotik, Ubiquiti, Cisco);
· Good knowledge of networking, desktop and server hardware;
· Experience using webhosting software and cloud control panels.

Key Responsibilities
· Ability to transpose user requirements into technical specifications;
· Monitoring Help Desk Ticketing queue and escalating to relevant members;
· Provide Remote/Onsite support for workstation, servers, network and devices;
· Respond to customer inquiries and assist in troubleshooting IT challenges;
· Diagnose and resolve customer issues in an efficient and timely manner;
· Carry out administrative tasks to support the operation of the department;
· Documenting and improving process IT documentation throughout the business;
· Provide Tier 1 and 2 IT support and troubleshooting, on-site, remotely via Teamviewer or over the phone. This includes the following components:
o Computer and networking hardware, as well as peripherals troubleshooting;
o Software installation, maintenance set-up and fault identification;
o Server and cloud infrastructure and storage, set-up and mainteanance;
o Routing and switching, understanding of architecture and network maintenance;
o Perform upgrades including service packs, patches, hot fixes and security config;
o Assist in defining and documenting IT related policies and procedures;
o Assist with hardware, software and systems integration and automation;
o Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved with limited disruption.
· Provide user training and walkthroughs of the following software: Google Workspace, Zoho One, Zoho CRM, Zoho Books, 3CX, FreePBX, Zadarma, Slack, Teams, Skype, Zoom, JIRA, Microsoft 365, Adobe Creative Cloud, Dashlane, 1Password, LastPass, Teamviewer, AnyDesk, RDP, BitDefender, Symantec and others.

You can apply at [email protected]

www.nmore.com

#Vacancy #ITSupport #ITConsulting #ManagedIT #Limassol

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

IT Support Specialist
Your primary focus will be to process corporate client, end-user IT tickets and logged support calls, providing tier 1 and 2 technical assistance related to computer systems, hardware, or software - via phone, web-based tools and email. You will also advise corporate end-users and, or management, regarding the best implementation practices.

Required Attributes
· A strong awareness of emerging technology and IT trends;
· Advanced knowledge of IT systems, both hardware and software;
· A passion for technology and how it affects the environment;
· Ability to quickly learn corporate client, in-house IT systems.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
· 6+ years of IT related, help desk and/or call center support experience;
· In-depth knowledge and experience with operating systems (Windows 8+, Mac);
· Proficiency in collaboration software (Skype, Slack, GSuite, ZohoDesk, other);
· Experience with network technologies (Switches, routers, wireless);
· Knowledge and experience with backup software and solutions;
· Experience with NAS and SAN systems (Qnap, Synology);
· Experience with VoIP Phones and PBX set-ups, Apple IOS and Android OS.

Advantages
· Microsoft Certified Solutions Expert or Certified IT Professional;
· Knowledge of virtualization technologies, VMWare or equivalent;
· System administration and IT certifications in Linux, Cisco or other related;
· Experience of DHCP, IP routing, port forwarding, VPN and firewall concepts.

Complimentary Skills
· Experience with server technologies (Windows Servers, Linux Servers);
· Experience with Windows Server 2016 and 2019 and Microsoft Exchange;
· Knowledge and experience with Firewall (Fortigate, Mikrotik, Ubiquiti, Cisco);
· Good knowledge of networking, desktop and server hardware;
· Experience using webhosting software and cloud control panels.

Key Responsibilities
· Ability to transpose user requirements into technical specifications;
· Monitoring Help Desk Ticketing queue and escalating to relevant members;
· Provide Remote/Onsite support for workstation, servers, network and devices;
· Respond to customer inquiries and assist in troubleshooting IT challenges;
· Diagnose and resolve customer issues in an efficient and timely manner;
· Carry out administrative tasks to support the operation of the department;
· Documenting and improving process IT documentation throughout the business;
· Provide Tier 1 and 2 IT support and troubleshooting, on-site, remotely via Teamviewer or over the phone. This includes the following components:
o Computer and networking hardware, as well as peripherals troubleshooting;
o Software installation, maintenance set-up and fault identification;
o Server and cloud infrastructure and storage, set-up and mainteanance;
o Routing and switching, understanding of architecture and network maintenance;
o Perform upgrades including service packs, patches, hot fixes and security config;
o Assist in defining and documenting IT related policies and procedures;
o Assist with hardware, software and systems integration and automation;
o Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved with limited disruption.
· Provide user training and walkthroughs of the following software: Google Workspace, Zoho One, Zoho CRM, Zoho Books, 3CX, FreePBX, Zadarma, Slack, Teams, Skype, Zoom, JIRA, Microsoft 365, Adobe Creative Cloud, Dashlane, 1Password, LastPass, Teamviewer, AnyDesk, RDP, BitDefender, Symantec and others.

You can apply at [email protected]

www.nmore.com

#vacancy #ITsupport #FieldEngineer #Limassol

Salary: 1600-2200 NET (based on experience)

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

Field Engineer (with IT background)
Your primary focus will be to install, maintain, and repair complex electrical, control, and lighting systems. You will also provide technical support for IT infrastructure, including hardware and software troubleshooting, and network configuration. This role requires a blend of electrical engineering expertise and IT proficiency.
You will be responsible for assessing and resolving onsite technical issues, ensuring optimal system performance and reliability. Additionally, you will collaborate with the IT support team to provide comprehensive solutions for complex problems.
To succeed in this role, you will need a foundation in electrical engineering, coupled with practical IT experience.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
-Diploma in relevant vocational training or successfully completed apprenticeship;
- 3+ years of practical hands-on experience as IT support specialist or Field Engineer;
-Demonstrate ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.);
-Thorough knowledge of safety procedures.

Advantages (preferred)
-Excellent physical condition and flexibility to work long shifts and weekends;
- Experience with networking technologies (switches, routers, wireless networks, servers, virtual machines);
- Experience with DHCP, IP routing, port forwarding, VPN and firewall concepts;
- Installation of network cabinets and hardware infrastructure;
- Ability to maintain data center infrastructure.

Key Responsibilities
-Installing, maintaining, and repairing electrical control, wiring, and lighting systems.
-Networking, cable pulling and cable management.
-Reading technical diagrams and blueprints.
-Performing general electrical maintenance.
-Install electrical apparatus, fixtures and equipment for alarms and other systems.
-Perform effective troubleshooting to identify hazards or malfunctions.
-Inspecting transformers, circuit breakers, and other electrical components.
-Troubleshooting electrical issues using appropriate testing devices.
-Repairing and replacing equipment, electrical wiring, and fixtures.
-Maintaining good knowledge of heating and air conditioning systems as well as various testing equipment.
-Deployment of IT Infrastructure (server rack/room, office stationary, wifi, access systems)
-Troubleshooting onside T1 and occasionally T2 IT requests.

* Please note that this position is physically demanding.
* Strong command of English is necessary.
*Good command of IT systems necessary.

You can contact us here [email protected]

#vacancy #ITsupport #FieldEngineer #Limassol

Salary: 1550-2250 NET (based on experience)

Probation: up to 3 months at 1200-1650 NET

[APPLY ONLY IF YOU ARE PASSIONATE ABOUT INFORMATION TECHNOLOGY]

*If you demonstrate your ability to perform within the first month then probation will last up to 2 months.
**In the event we are not satisfied with performance we will provide an option to extend probation by 1 more month (3 month total).
***If your performance is still unsatisfactory then your probation and employment will be terminated.
****If you love what you do, it will show and we will proceed with formal employment at a good rate as soon as possible.

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

Field Engineer (with IT background)
Your primary focus will be to install, maintain, and repair complex electrical, control, and lighting systems. You will also provide technical support for IT infrastructure, including hardware and software troubleshooting, and network configuration. This role requires a blend of electrical engineering expertise and IT proficiency.
You will be responsible for assessing and resolving onsite technical issues, ensuring optimal system performance and reliability. Additionally, you will collaborate with the IT support team to provide comprehensive solutions for complex problems.
To succeed in this role, you will need a strong foundation in electrical engineering, coupled with practical IT experience.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
-Diploma in relevant vocational training or successfully completed apprenticeship;
- 4+ years of practical hands-on experience as electrician;
-Experience in industrial and/or commercial electrical systems;
-Demonstrate ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.);
-Thorough knowledge of safety procedures.

Advantages (preferred)
-Excellent physical condition and flexibility to work long shifts and weekends;
- Experience with networking technologies (switches, routers, wireless networks, servers, virtual machines);
- Experience with DHCP, IP routing, port forwarding, VPN and firewall concepts;
- Installation of network cabinets and hardware infrastructure;
- Ability to maintain data center infrastructure.

Key Responsibilities
-Installing, maintaining, and repairing electrical control, wiring, and lighting systems.
-Networking, cable pulling and cable management.
-Reading technical diagrams and blueprints.
-Performing general electrical maintenance.
-Install electrical apparatus, fixtures and equipment for alarms and other systems.
-Perform effective troubleshooting to identify hazards or malfunctions.
-Inspecting transformers, circuit breakers, and other electrical components.
-Troubleshooting electrical issues using appropriate testing devices.
-Repairing and replacing equipment, electrical wiring, and fixtures.
-Maintaining good knowledge of heating and air conditioning systems as well as various testing equipment.

* Please note that this position is physically demanding.
* Strong command of English is necessary.
*Good command of IT systems necessary.

You can contact us here [email protected]

#vacancy #ITsupport #Limassol

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

Field Engineer
Your primary focus will be to install, maintain, and repair complex electrical, control, and lighting systems. You will also provide technical support for IT infrastructure, including hardware and software troubleshooting, and network configuration. This role requires a blend of electrical engineering expertise and IT proficiency.
You will be responsible for assessing and resolving onsite technical issues, ensuring optimal system performance and reliability. Additionally, you will collaborate with the IT support team to provide comprehensive solutions for complex problems.
To succeed in this role, you will need a strong foundation in electrical engineering, coupled with practical IT experience.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
-Diploma in relevant vocational training or successfully completed apprenticeship;
- 3+ years of practical hands-on experience as electrician;
-Experience in industrial and/or commercial electrical systems;
-Demonstrate ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.);
-Thorough knowledge of safety procedures.

Advantages
-Excellent physical condition and flexibility to work long shifts and weekends;
- Experience with networking technologies (switches, routers, wireless networks, servers, virtual machines);
- Experience with DHCP, IP routing, port forwarding, VPN and firewall concepts;
- Installation of network cabinets and hardware infrastructure;
- Ability to maintain data center infrastructure.

Key Responsibilities
-Installing, maintaining, and repairing electrical control, wiring, and lighting systems.
-Networking, cable pulling and cable management.
-Reading technical diagrams and blueprints.
-Performing general electrical maintenance.
-Install electrical apparatus, fixtures and equipment for alarms and other systems.
-Perform effective troubleshooting to identify hazards or malfunctions.
-Inspecting transformers, circuit breakers, and other electrical components.
-Troubleshooting electrical issues using appropriate testing devices.
-Repairing and replacing equipment, electrical wiring, and fixtures.
-Maintaining good knowledge of heating and air conditioning systems as well as various testing equipment.

* Please note that this position is physically demanding.
* Strong command of English is necessary.

You can contact us here [email protected]

#Vacancy #ITSupport #ITConsulting #ManagedIT

We are interested in candidates with EU citizenship only!

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

Senior IT Support Specialist
Your primary focus will be to process corporate client, end-user IT tickets and logged support calls, providing tier 1 and 2 technical assistance related to computer systems, hardware, or software - via phone, web-based tools and email. You will also advise corporate end-users and, or management, regarding the best implementation practices. You will also act as the project manager of the support department (3 people) evaluate requests, handle them and/or route them to the appropriate technician, project and/or manager.

Required Attributes
· A strong awareness of emerging technology and IT trends;
· Advanced knowledge of IT systems, both hardware and software;
· A passion for technology and how it affects the environment;
· Ability to quickly learn corporate client, in-house IT systems.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
· 5+ years of IT related, help desk and/or call center support experience;
· In-depth knowledge and experience with operating systems (Windows 8+, Mac);
· Proficiency in collaboration software (Skype, Slack, GSuite, ZohoDesk, other);
· Experience with network technologies (Switches, routers, wireless);
· Knowledge and experience with backup software and solutions;
· Experience with NAS and SAN systems (Qnap, Synology);
· Experience with VoIP Phones and PBX set-ups, Apple IOS and Android OS.

Advantages
· Microsoft Certified Solutions Expert or Certified IT Professional;
· Knowledge of virtualization technologies, VMWare or equivalent;
· System administration and IT certifications in Linux, Cisco or other related;
· Experience of DHCP, IP routing, port forwarding, VPN and firewall concepts.

Complimentary Skills
· Experience with server technologies (Windows Servers, Linux Servers);
· Experience with Windows Server 2016 and 2019 and Microsoft Exchange;
· Knowledge and experience with Firewall (Fortigate, Mikrotik, Ubiquiti, Cisco);
· Good knowledge of networking, desktop and server hardware;
· Experience using webhosting software and cloud control panels.

Key Responsibilities
· Ability to transpose user requirements into technical specifications;
· Monitoring Help Desk Ticketing queue and escalating to relevant members;
· Provide Remote/Onsite support for workstation, servers, network and devices;
· Respond to customer inquiries and assist in troubleshooting IT challenges;
· Diagnose and resolve customer issues in an efficient and timely manner;
· Carry out administrative tasks to support the operation of the department;
· Documenting and improving process IT documentation throughout the business;
· Provide Tier 1 and 2 IT support and troubleshooting, on-site, remotely via Teamviewer or over the phone. This includes the following components:
o Computer and networking hardware, as well as peripherals troubleshooting;
o Software installation, maintenance set-up and fault identification;
o Server and cloud infrastructure and storage, set-up and mainteanance;
o Routing and switching, understanding of architecture and network maintenance;
o Perform upgrades including service packs, patches, hot fixes and security config;
o Assist in defining and documenting IT related policies and procedures;
o Assist with hardware, software and systems integration and automation;
o Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved with limited disruption.
· Provide user training and walkthroughs of the following software: Google Workspace, Zoho One, Zoho CRM, Zoho Books, 3CX, FreePBX, Zadarma, Slack, Teams, Skype, Zoom, JIRA, Microsoft 365, Adobe Creative Cloud, Dashlane, 1Password, LastPass, Teamviewer, AnyDesk, RDP, BitDefender, Symantec and others.

#Vacancy #ITSupport #ITConsulting #ManagedIT

Candidates with EU citizenship will be prioritized.

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

Senior IT Support Specialist
Your primary focus will be to process corporate client, end-user IT tickets and logged support calls, providing tier 1 and 2 technical assistance related to computer systems, hardware, or software - via phone, web-based tools and email. You will also advise corporate end-users and, or management, regarding the best implementation practices. You will also act as the project manager of the support department (3 people) evaluate requests, handle them and/or route them to the appropriate technician, project and/or manager.

Required Attributes
· A strong awareness of emerging technology and IT trends;
· Advanced knowledge of IT systems, both hardware and software;
· A passion for technology and how it affects the environment;
· Ability to quickly learn corporate client, in-house IT systems.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
· 5+ years of IT related, help desk and/or call center support experience;
· In-depth knowledge and experience with operating systems (Windows 8+, Mac);
· Proficiency in collaboration software (Skype, Slack, GSuite, ZohoDesk, other);
· Experience with network technologies (Switches, routers, wireless);
· Knowledge and experience with backup software and solutions;
· Experience with NAS and SAN systems (Qnap, Synology);
· Experience with VoIP Phones and PBX set-ups, Apple IOS and Android OS.

Advantages
· Microsoft Certified Solutions Expert or Certified IT Professional;
· Knowledge of virtualization technologies, VMWare or equivalent;
· System administration and IT certifications in Linux, Cisco or other related;
· Experience of DHCP, IP routing, port forwarding, VPN and firewall concepts.

Complimentary Skills
· Experience with server technologies (Windows Servers, Linux Servers);
· Experience with Windows Server 2016 and 2019 and Microsoft Exchange;
· Knowledge and experience with Firewall (Fortigate, Mikrotik, Ubiquiti, Cisco);
· Good knowledge of networking, desktop and server hardware;
· Experience using webhosting software and cloud control panels.

Key Responsibilities
· Ability to transpose user requirements into technical specifications;
· Monitoring Help Desk Ticketing queue and escalating to relevant members;
· Provide Remote/Onsite support for workstation, servers, network and devices;
· Respond to customer inquiries and assist in troubleshooting IT challenges;
· Diagnose and resolve customer issues in an efficient and timely manner;
· Carry out administrative tasks to support the operation of the department;
· Documenting and improving process IT documentation throughout the business;
· Provide Tier 1 and 2 IT support and troubleshooting, on-site, remotely via Teamviewer or over the phone. This includes the following components:
o Computer and networking hardware, as well as peripherals troubleshooting;
o Software installation, maintenance set-up and fault identification;
o Server and cloud infrastructure and storage, set-up and mainteanance;
o Routing and switching, understanding of architecture and network maintenance;
o Perform upgrades including service packs, patches, hot fixes and security config;
o Assist in defining and documenting IT related policies and procedures;
o Assist with hardware, software and systems integration and automation;
o Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved with limited disruption.
· Provide user training and walkthroughs of the following software: Google Workspace, Zoho One, Zoho CRM, Zoho Books, 3CX, FreePBX, Zadarma, Slack, Teams, Skype, Zoom, JIRA, Microsoft 365, Adobe Creative Cloud, Dashlane, 1Password, LastPass, Teamviewer, AnyDesk, RDP, BitDefender, Symantec and others.

#Vacancy #ITSupport #ITConsulting #ManagedIT

Candidates with EU citizenship will be prioritized.

About Nmore Group
Established in 2016, Nmore Group is a Managed Services Provider in Limassol, Cyprus, focused on IT consulting, infrastructure deployment and support.

IT Support Specialist
Your primary focus will be to process corporate client, end-user IT tickets and logged support calls, providing tier 1 and 2 technical assistance related to computer systems, hardware, or software - via phone, web-based tools and email. You will also advise corporate end-users and, or management, regarding the best implementation practices. You will evaluate requests, handle them and/or route them to the appropriate technician, project and/or manager.

Required Attributes
· A strong awareness of emerging technology and IT trends;
· Advanced knowledge of IT systems, both hardware and software;
· A passion for technology and how it affects the environment;
· Ability to quickly learn corporate client, in-house IT systems.

Education
· Bachelor’s Degree in Computer Science or similar;

Required Experience
· 4+ years of IT related, help desk and/or call center support experience;
· In-depth knowledge and experience with operating systems (Windows 8+, Mac);
· Proficiency in collaboration software (Skype, Slack, GSuite, ZohoDesk, other);
· Experience with network technologies (Switches, routers, wireless);
· Knowledge and experience with backup software and solutions;
· Experience with NAS and SAN systems (Qnap, Synology);
· Experience with VoIP Phones and PBX set-ups, Apple IOS and Android OS.

Advantages
· Microsoft Certified Solutions Expert or Certified IT Professional;
· Knowledge of virtualization technologies, VMWare or equivalent;
· System administration and IT certifications in Linux, Cisco or other related;
· Experience of DHCP, IP routing, port forwarding, VPN and firewall concepts.

Complimentary Skills
· Experience with server technologies (Windows Servers, Linux Servers);
· Experience with Windows Server 2016 and 2019 and Microsoft Exchange;
· Knowledge and experience with Firewall (Fortigate, Mikrotik, Ubiquiti, Cisco);
· Good knowledge of networking, desktop and server hardware;
· Experience using webhosting software and cloud control panels.

Key Responsibilities
· Ability to transpose user requirements into technical specifications;
· Monitoring Help Desk Ticketing queue and escalating to relevant members;
· Provide Remote/Onsite support for workstation, servers, network and devices;
· Respond to customer inquiries and assist in troubleshooting IT challenges;
· Diagnose and resolve customer issues in an efficient and timely manner;
· Carry out administrative tasks to support the operation of the department;
· Documenting and improving process IT documentation throughout the business;
· Provide Tier 1 and 2 IT support and troubleshooting, on-site, remotely via Teamviewer or over the phone. This includes the following components:
o Computer and networking hardware, as well as peripherals troubleshooting;
o Software installation, maintenance set-up and fault identification;
o Server and cloud infrastructure and storage, set-up and mainteanance;
o Routing and switching, understanding of architecture and network maintenance;
o Perform upgrades including service packs, patches, hot fixes and security config;
o Assist in defining and documenting IT related policies and procedures;
o Assist with hardware, software and systems integration and automation;
o Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved with limited disruption.
· Provide user training and walkthroughs of the following software: Google Workspace, Zoho One, Zoho CRM, Zoho Books, 3CX, FreePBX, Zadarma, Slack, Teams, Skype, Zoom, JIRA, Microsoft 365, Adobe Creative Cloud, Dashlane, 1Password, LastPass, Teamviewer, AnyDesk, RDP, BitDefender, Symantec and others.