SaaS Administrator (middle) #вакансия #job #IT #vacancy #remote #fulltime #SaaS #admin #support

Firebird Tours is a premium travel company dedicated to organizing journeys of a lifetime - complex multi-destination programs to some of the world's most remarkable places in Northern, Southern, and Eastern Europe, Caucasus, Central Asia, and the Far East. Firebird Tours has been named as the best in the world for select destinations and our sister company has been one of the top 10 fastest-growing travel companies in the USA.

**Brief job description:

**-Template maintenance in various SaaS platforms (VOIP, help desk, CRM, ERP, task management)
-Automation logic and workflow management
-Managing users and user roles/profiles
-On-demand reporting to stakeholders
-Communication with system providers
-Internal help center & support

**What are we looking for?

**-Core understanding of SaaS and CRM eco-systems
-Core understanding of process and project management
-Analytical and system thinking
-Basic understanding of OOP
-English (intermediate) - ability to read and write technical documentation.

**Would be a plus?
**-Basic knowledge of HTML, CSS, JavaScript
-Web-developer console basics
-Previous experience working with enterprise SaaS platforms
-Experience with Salesforce CRM, Atlassian (Jira, ServiceDesk, Confluence), etc

**Our specialist will get:

**-Remote work;
-Work in the International Company with the constant flow of tasks;
-Ability to grow and level up skills in a dynamically developing team.

📩 Please contact me or [email protected] 📩