CY iT HR
@cyprusithr · supergroup
· filtered by
Evelyna
Hello!🙂
Looking for CUSTOMER SUPPORT SPECIALIST WITH JAPANESE LANGUAGE KNOWLEDGE 👀
We are rapidly growing IT company that offers a wide range of services with a strong focus on the quality of work, a diplomatic approach to clients and reliability. 📈
Our expectations:
🔻Experience in customer service;
🔻Fluent written and verbal Japanese and English (Russian language counted as priority);
🔻Ability to work under the pressure;
🔻Flexible and resilient – availability to clients and able to adapt to their requirements;
🔻Computer skills: advanced user.
Your responsibilities:
🔻Helping clients to solve their daily request via live chat and email;
🔻Follow up with customers to ensure their technical issues are resolved;
🔻Analyze and report product malfunctions;
🔻Assist in training junior Customer Support Representatives;
We offer:
🔻Competitive salary + bonus system;
🔻Young, friendly and helpful team;
🔻On-the-job training;
🔻Good office environment, daily office snacks;
🔻Health insurance after the probation period;
🏝Location - Cyprus
🤑Salary - 1300-1600 EUR ( Neto)
🕑Schedule - 5 days on, 2 off (9:00-19:00)