Channels / CY Internet & Mobile
CY Internet & Mobile
@cyprusinet · supergroup
Михаил Б.
2021-05-21 04:14 UTC
Alexandr Konyashkin
подскажите пожалуйста где тикет открывали?
писал им сюда https://primetel.com.cy/contact, но не отве...
а я сюда +357 95 133133 на вотсап, ответили через 5 мин) приняли в работу.
на вопрос: Good afternoon. Please see the settings for my SIM card. Unfortunately, only 3G works. The phone itself and on SIM cards of other operators supports 4G network operation. Moreover, in your network, the phone previously worked in the 4G standard. Please correct this unfortunate misunderstanding.
ответили:[19:25, 20.05.2021] ПраймТел Кипр: Hello and good afternoon. My name is Charalampos. Give me a few minutes to have a look please.
[19:41, 20.05.2021] ПраймТел Кипр: I have checked with the network department. They will check the issue and proceed with the correct settings on the sim.
на вопрос: Good afternoon. Please see the settings for my SIM card. Unfortunately, only 3G works. The phone itself and on SIM cards of other operators supports 4G network operation. Moreover, in your network, the phone previously worked in the 4G standard. Please correct this unfortunate misunderstanding.
ответили:[19:25, 20.05.2021] ПраймТел Кипр: Hello and good afternoon. My name is Charalampos. Give me a few minutes to have a look please.
[19:41, 20.05.2021] ПраймТел Кипр: I have checked with the network department. They will check the issue and proceed with the correct settings on the sim.
Михаил Б.
2021-05-21 07:06 UTC
Все ок. Сегодня уже снова заработал 4G на ПраймТел
Alexandr Konyashkin
2021-05-21 07:11 UTC
Михаил Б.
Все ок. Сегодня уже снова заработал 4G на ПраймТел
подтверждаю! То ли какое-то из моих сообщений они таки прочитали, то ли массово пофиксили.
Вам спасибо за совет, хоть им и не пришлось воспользоваться 🙂
Вам спасибо за совет, хоть им и не пришлось воспользоваться 🙂
3 messages on this day