📄 Document (not supported)
Telegram: @pendulw
Hello!
I have experience working in iGaming, including managing a support team of up to 15 people, overseeing SLA compliance, and handling incidents and chargebacks.
I have been involved in proactive monitoring and analysis of complex cases, preventing escalations and minimizing business risks.
My experience in team coordination, mentoring new employees, and collaborating with cross-functional teams allows me to optimize processes and maintain high operational quality. I am confident working with databases (SQL) for transaction analysis and reporting, and I am ready to implement process improvements and enhance team efficiency.
Salary exp.: 1700$+
#it #CV #gambling #igaming #payments #operations #finance #L2 #L3 #remote #integrationsupport
📄 Document (not supported)
Telegram: @pendulw
Hello!
I have experience working in iGaming, including managing a support team of up to 15 people, overseeing SLA compliance, and handling incidents and chargebacks.
I have been involved in proactive monitoring and analysis of complex cases, preventing escalations and minimizing business risks.
My experience in team coordination, mentoring new employees, and collaborating with cross-functional teams allows me to optimize processes and maintain high operational quality. I am confident working with databases (SQL) for transaction analysis and reporting, and I am ready to implement process improvements and enhance team efficiency.
#it #CV #gambling #igaming #payments #operations #finance #L2 #L3 #remote #integrationsupport