#CV #Remote #SMM #CRM #Copywriting #opentowork

Position and Industry: CRM Communications Specialist / CRM & SMM Copywriter (iGaming)

About Me:
5+ years of experience in iGaming, specializing in CRM communications, retention, and SMM content. I create high-converting email, push, SMS, in-app, Telegram, and social media campaigns, adapting content for different GEOs and player segments. Experienced in promotional mechanics, tournaments, VIP communications, and multilingual localization.

Cases and Results:

Developed CRM campaigns (Email, Push, SMS, In-App) for 10+ GEOs, increasing player retention and engagement through lifecycle communications.
Created and localized promotional content for casino and sportsbook brands, including bonuses, tournaments, seasonal campaigns, and VIP offers across multiple channels.
Worked closely with CRM, design, product, and affiliate teams, delivering content for automated customer journeys, reactivation campaigns, and SMM with a strong focus on conversion and player engagement.

Preferred Format: Remote (Full-time)

Location and Relocation: Tirana, Albania / Open to Relocation

Salary Expectations: Open to Discussion

Languages:

English (B2)
Ukrainian (Native)
Russian (Native)

Contacts:
Telegram: @fintehspeed

#crm #copywriter #smm #igaming #content #retention #emailmarketing #remote #fulltime #middle #senior