#vacancy #job #retention #CRM_retention

Vacancy: CRM/Retention Manager
Company: Incubator and business integrator in the field of performance marketing.
Location: remote
Format: full-time

**☑️ Requirements:
**
- Experience as a CRM/Retention Manager in iGaming 🎰
- Experience in setting up CRM systems.
- Experience in building a complete Customer Journey Map, trigger chains and email funnels.
- Skills in managing CRM campaigns across all communication channels.
- Experience in developing and managing loyalty and VIP programmes.
- Confident use of analytical tools: Tableau, Power BI.
- Deep understanding of key KPIs: LTV, ARPU, Churn, retention, CTR.
- Experience in building analytics and reporting systems for CRM campaigns.
- Skills in user segmentation and lifecycle management.
- Creativity and ability to create interesting and relevant content.
- Experience in managing email deliverability.
- English language proficiency at B1 level.

🛠 Responsibilities:

- Setting up and managing the CRM system.
- Developing and optimising the CRM strategy in line with business objectives.
- Developing communication strategies, user retention and return strategies.
- Developing VIP and loyalty programmes.
- Planning, launching and optimising multi-channel CRM campaigns (email, SMS, push notifications, in-game messages, etc.).
- Setting up automated flows, triggers, and user journeys.
- User segmentation.
- Collecting and analysing CRM campaign results.
- Tracking and optimising KPIs: LTV, ARPPU, Retention, Churn.
- Conducting A/B tests to improve efficiency.
- Analysing competitors and user bases for relevant offers.

📩Interested? Send us your CV and let's discuss it.

#vacancy #Chief_Operating_Officer #Warsaw #fulltime #remote #ITcompany**
**
Hello everyone👋

🔎I am looking for a Chief Operating Officer at a IT company

✅Responsibilities:

- Manage day-to-day operations, ensuring seamless collaboration across departments for optimal efficiency and performance.
- Collaborate with the executive team to implement strategic business initiatives that align with company goals.
- Lead resource allocation to ensure departments and projects receive adequate support, with a focus on process optimization and cost reduction.
- Oversee the monitoring of operating expenses, driving budget adherence and financial efficiency.
- Lead contract negotiation and management to safeguard company interests and secure favorable terms.
- Ensure company policies and strategies are communicated and implemented effectively across all departments.
- Partner with HR to drive workforce planning, talent acquisition, and employee development strategies.
- Oversee the alignment of HR policies with operational needs, ensuring compliance with employment laws and regulations.
- Foster a positive work environment, promoting employee engagement and retention through HR-led initiatives.
- Report regularly to the CEO on operational performance, with a focus on continuous improvement and innovation in both operations and human resources.

✅Must have:

- 3-5 years proven experience as a COO or in a senior administrative or operational role with oversight of HR functions.
- Strong leadership and organizational skills, with a track record of managing complex operations and teams.
- Expertise in operational management, resource allocation, and process improvement.
- Fluent English.
- Ability to travel as needed.
- Strong problem-solving and analytical skills, with a focus on driving performance improvements.
- Experience collaborating with HR to align operational and talent strategies, ensuring a cohesive approach to workforce management.


✅Optional:

-Experience in gambling

⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Senior_Treasury_specialist #Ukrainian #fulltime #remote #international_media_company**
**
Hello everyone👋

🔎I am looking for a Senior Treasury specialist at an international media publisher company.

✅Responsibilities:

- Open bank accounts and accounts with payment services providers.
- Review payment requests, invoices, supporting documents, prepare payment registers, and process payments in different currencies (bank transfers, card payments).
- Perform bank reconciliations and control payments.
- Upload bank statements to the accounting system and reconcile them with payment requests.
- Manage cash, prepare cash forecasts, and generate cash balance reports.
- Regularly monitor and suggest payment facilities to minimize bank fees and maximize efficiency.
- Maintain regular communication with banks, conduct KYC procedures.
- Communicate with other internal departments on payments-related matters, acting as an advisor to ensure smooth and quick payment processing.

✅Must have:

- 5+ years of experience with different payment methods and systems (bank transfers, card payments, Payoneer, Unlimit, PayPal, etc.).
- Experience working in an international environment with multiple currencies.
- Experience in treasury operations automation.
- Strong understanding of financial reporting and accounting principles.
- Understanding of compliance requirements.
- Confident user of Google Sheets.
- English level – B2+

⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Marketing_Operations_Manager #igambling #fulltime #remote #Limassol
**
**
Hello everyone👋

🔎I am looking for a Marketing Operations Manager at a IT company.

✅Responsibilities:

- Coordinate with external performance marketing agencies (Meta, Google, TikTok, etc.).
- Control traffic quality, volumes, and adherence to KPIs.
- Ensure full tracking setup is working (UTM's, postbacks, trackers).
- Monitor and optimize marketing budgets and agency reward structures.
- Manage creative agencies (banners, video, landing pages): negotiate cost, timeline, and quality.
- Transfer creatives to AD agencies for campaign launches.
- Manage invoice approvals and payment coordination with finance.
- Regular reporting on ROI, channel performance, and spend analysis.

✅Must have:

- 3–5 years of experience with external agencies (performance & creative).
- Experience with fintech, crypto, trading, financial services or iGaming is a strong plus.
- Solid knowledge of Meta, Google Ads, TikTok, DSPs.
- Understanding of tracking systems and funnel analytics.
- Experience handling budgets and working with finance.
- Strong communication and negotiation skills.
- Fluent in English.
- Excellent writing and verbal communication.

✅Optional:
- Understanding of CPA/CPL/RevShare models.
- Familiarity with BI tools (Google Data Studio, Power BI).


⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Marketing_Operations_Manager #igambling #fulltime #remote #Europe
**
**
Hello everyone👋

🔎I am looking for a Marketing Operations Manager at a IT company.

✅Responsibilities:

- Coordinate with external performance marketing agencies (Meta, Google, TikTok, etc.).
- Control traffic quality, volumes, and adherence to KPIs.
- Ensure full tracking setup is working (UTM's, postbacks, trackers).
- Monitor and optimize marketing budgets and agency reward structures.
- Manage creative agencies (banners, video, landing pages): negotiate cost, timeline, and quality.
- Transfer creatives to AD agencies for campaign launches.
- Manage invoice approvals and payment coordination with finance.
- Regular reporting on ROI, channel performance, and spend analysis.

✅Must have:

- 3–5 years of experience with external agencies (performance & creative).
- Experience with fintech, crypto, trading, financial services or iGaming is a strong plus.
- Solid knowledge of Meta, Google Ads, TikTok, DSPs.
- Understanding of tracking systems and funnel analytics.
- Experience handling budgets and working with finance.
- Strong communication and negotiation skills.
- Fluent in English.
- Excellent writing and verbal communication.

✅Optional:
- Understanding of CPA/CPL/RevShare models.
- Familiarity with BI tools (Google Data Studio, Power BI).


⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #PR_Manager #igambling #fulltime #remote #Europe**
**
Hello everyone👋

🔎I am looking for a PR Manager at a IT company.

✅Responsibilities:

- Develop and implement PR strategy for Asian and MENA regions (online & offline).
- Create and distribute press releases, blog posts, and brand stories.
- Build and manage media lists, pitch to journalists, and secure coverage.
- Coordinate publication placements and manage PR budgets.
- Collaborate with marketing to align messaging across all channels.
- Monitor brand mentions and manage reputation risks.
- Maintain and evolve brand tone of voice in public materials.
- Support influencer PR and work with KOLs when needed.
- Build playbook for crisis communication strategy.
- Analyze PR effectiveness and present reports to the team.
- Attend relevant offline industry conferences (Asia/MENA) when needed.
- Be open to occasional business trips and media meetings in key regions.

✅Must have:

- 3+ years in PR, communications, or media relations (agency or in-house).
- Experience with fintech, crypto, trading, financial services or iGaming is a strong plus.
- Strategic thinker with execution mindset.
- Excellent writing and verbal communication in English (native-level clarity).
- Solid understanding of branding and media landscape in Asia.
- Ability to work independently and manage multiple markets.
- Comfortable working in a fast-paced, remote environment.
- Awareness of trends in trading, crypto, finance.

✅Optional:
- Proven ability to secure earned media (online and offline).
- Previous experience with influencer marketing or YouTube/Telegram collabs.
- Familiarity with MENA or Southeast Asia media ecosystems.
- Knowledge of crisis communication frameworks.
- Journalism background or media writing portfolio.


⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Head_of_Finance_Treasury #ITcompany #fulltime #office #Limassol #Cyprus

Hello everyone👋

🔎I am looking for a Head of Finance and Treasury in i at a IT company.

✅ Must have:

- 5+ years of experience in finance, treasury, or accounting roles, within a CFD brokerage, fintech, or financial services industry.
- Strong knowledge of liquidity management, PSPs, and banking operations.
- Experience with regulatory compliance in financial reporting, capital adequacy, and audits.
- Experience with regulatory compliance in financial reporting, capital adequacy, and audits.
- Excellent analytical, problem-solving, and communication skills.
- Bachelor’s or Master’s degree in Finance, Accounting, Economics, or a related field.
- English - Upper-Intermediate or Advanced. Russian or Ukrainian - fluent.

⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Payments_KYC_Specialist #igambling #fulltime #remote**
**
Hello everyone👋

🔎I am looking for a Payments and KYC Specialist at a IT company.

✅Responsibilities:

- Oversee daily payment operation.
- Review and verify customer-provided documents, such as identity proof, proof of address, and other.
- Ensure all documentation meets internal guidelines and regulatory standards.
- Execute cleints' transactions according to the SLA.
- Resolve payment and verification-related issues and escalate them to relevant teams when necessary.
- Flag suspicious activity and collaborate with compliance and risk management teams to address concerns.
- Investigate and resolve discrepancies.
- Ensure all customer records are complete, accurate, and stored securely.
- Assist in integrating new PSPs and testing payment methods for functionality and efficiency.
- Monitor transactions for signs of fraud or unusual activity.
- Assist customer service teams in resolving payment-related and KYC-related inquiries and escalations.
- Provide guidance on payment processes to improve the customer experience.

✅Must have:

- 1-2 years of experience in back office (payment operations, banking, KYC, AML, or customer verification\payments roles)
- Understanding of payment methods, gateways, payments execution and reconciliation processes.
- Familiarity with PSPs, banking systems, fintech solutions and KYC/AML tools and systems (e.g., Jumio, Sumsub, World-Check).
- Knowledge of compliance regulations is an advantage.
- Analytical and problem-solving skills.
- Attention to detail and organizational abilities.
- Ability to work under pressure and handle high transaction volumes.
- Ability to explain technical issues in a clear and understandable manner.
- Strong customer service orientation and problem-resolution mindset.
- Strong time management and prioritization abilities in a high-volume environment.
- Team player with the ability to collaborate across departments.
- Team player with the ability to collaborate across departments.
- High level of integrity and professionalism, especially when handling sensitive financial data.
- Ability to work on shift rotation is a must.
- Proficiency in English and Russian is required.



⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Dealer #igambling #fulltime #remote**
**
Hello everyone👋

🔎I am looking for a Dealer at a IT company.

✅Responsibilities:

- Manage order flows and ensure accurate execution of trades on electronic platforms
- Optimize spreads, manage quotes, and respond to market changes promptly
- Monitor and hedge company-level exposures according to established rules and guidelines
- Monitor FX markets to identify opportunities and mitigate risks
- Continuously monitor client exposures and manage risk levels in line with company policies
- Analyze client trading behavior to detect and address abnormal activities or patterns
- Prepare detailed reports on FX exposure, trading performance, and risk metrics
- Stay updated on global market trends, geopolitical events, and macroeconomic indicators affecting FX markets
- Collaborate with the IT and other teams to optimize platform performance and enhance client experience

✅Must have:

- Minimum 1 year of experience in dealing or risk management, ideally within a Forex brokerage
- BSc/MSc in Mathematics, Statistics, Finance, Engineering, or any other relevant field
- In-depth knowledge of FX trading platforms (e.g., MetaTrader 4/5, cTrader) and liquidity management
- Strong understanding of Forex markets, trading strategies, and risk management techniques
- Advanced Excel skills
- Excellent communication, analytical, and decision-making abilities
- Readiness to work in shifts
- English - В2

✅Optional:
- CySEC certification or CFA qualification is a plus
- Experience with CRM systems or trading platforms integration is a plus


⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.

#vacancy #Java_Tech_Lead_Platform #gambling #fulltime #Poland #Europe**
**
Hello everyone👋

🔎I am looking for a Java Tech Lead (Platform) at a gambling IT company.

✅Responsibilities:

- Application development production and R&D prototypes
- Develop complete implementation packages to enable replication of production designs by other teams/groups (Schematics, block, diagrams, database information, and related documents)
- Design & improve and follow departmental processes for application development including processes for design reviews, configuration management, requirements management and system qualification
- Designing, developing, and testing software and systems
- Creating a technical backlog for project improvements to achieve project goals more effectively
- Working with stakeholders, analysts, other engineers, and engineering teams to define and deliver software and systems requirements

Critical Incident Response
- Be available to resolve critical incidents that may require immediate attention, including after-hours support for urgent issues.
Issue Resolution
- Lead the resolution of critical technical problems, ensuring minimal impact on the project and users.
Release Support
- Provide technical support during complex or critical releases, assisting the team in avoiding or resolving potential issues.


✅Must have:

- High degree in Computer Science, with 5+ years of experience in software development
- Strong understanding of product development, CI/CD, testing and process improvement methodologies
- Excellent written and oral communication skills are essential
- High degree of independence and self-organization.
- Experience with client-server integrations, multithreading and highload system design
- Solid knowledge of Object-Oriented Programming, MVC and other design principles
- Experience with UML
- Knowledge about writing unit tests (JUnit or another frameworks)
- Experience with microservices architecture, best practices and patterns
- Experience with Git and feature branching approach
- Experience with TDD, DDD
- Experience with AWS
- Experience with cloud infrastructure and cloud native applications
-At least 1 year of experience in a leadership position.
- Strong understanding of management practices such as Agile, Scrum, and other project
- Knowledge about management methodologies for successful collaboration with project managers. Experience working with project tracking tools such as JIRA
- Excellent soft skills and the ability to handle and resolve conflicts within the team
- Strong managerial skills, experience in organizing team collaboration, establishing an efficient development flow, and monitoring team members’ task performance effectiveness

✅Optional:
-Experience in the gambling industry


⚡️📩I will provide all the details in person @oyaroslava

I will be grateful for recommendations.