#vacancy
Customer Support Representative Vacancy in Payment System Profee.

Job Description

• Customer Consultation on Company Products
• Responding to customers inquiries via e-mail, phone and chat
• Maintaining solid customer relationship by handling their questions and concerns
with speed and professionalism
• Communication with the other departments of the company (Finance, Compliance,
technical support) in order to provide guidance to the clients.

Required Skills & Experience

• Fluent in English, Ukrainian and Russian, all in writing or verbally.
• Exceptional communication & soft skills, as well as problem-solving skills
• Multitasking
• Effective communication both orally and written
• Basic Computer knowledge
• Ability to work in rotating shifts and availability to work overtime when/if required. Shifts might include weekends.
• Work experience in customer support or similar position
• Pleasant personality and good team player
as an advantage
• Experience in Zendesk will be considered as an advantage


We offer
• Join a dynamic and innovative team with a friendly working environment;
• Competitive remuneration package;
• Ongoing training and continues professional development

Mail 👉 [email protected]