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HR
ID 6926463060
Type user
Username @hr_team_3
First Name HR
First Seen 2026-01-10 21:06 UTC
Updated 2026-01-10 21:06 UTC
Statistics
Total Messages: 72
Active in: 2 channel(s)
Activity by Channel
Channel Messages First Last
CY iT HR
@cyprusithr
69 2024-03-19 08:37 UTC 2026-03-02 13:45 UTC
Работа Кипр Вакансия / Cyprus Work
@rabota_na_kipre
3 2024-06-12 11:06 UTC 2024-07-26 10:02 UTC
Recent Messages
CY iT HR 2026-03-02 13:45 UTC webpage
📎 Webpage (not supported)
Backend Developer (PHP)
#vacancy #backend #developer #php

location: world
format: full-time

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja

Tech stack
PHP/Drupal 11/Symfony, Maria-DB/MySQL, Bitbucket, Jenkins, Docker.

We’re expanding both of the product teams and are looking for experienced PHP Backend developers to join us.
**
Your tasks will include**
- Designing and creating the product architecture;
- Back-end development;
- Analysis of business requirements and design of their implementation based on existing and new systems;
- Modification, implementation and creation of custom modules, components and themes;
- Integration with external services (Payment systems, Salesforce, GDS services, etc.);
- Conducting code reviews;
- Active use of Company-approved AI development tools (e.g., Cursor) in compliance with internal policies, security standards, and evolving corporate guidelines;
- Work with version control systems;
- Work in Jira, Confluence.

Candidate requirements
- 3+ years of backend development experience;
- Strong communication skills;
- Strong knowledge of PHP (>7.0), code refactoring, coding standards;
- Experience with at least one of the popular PHP frameworks;
- Knowledge and practical application of OOP principles;
- Understanding how web servers work, working in Nginx + php-fpm bundles;
- Experience with coding with AI-agents (Claude Code, Cursor, Codex)
- Ability to work with the Linux console;
- Experience with version control systems (Git).

We offer
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.

📩 if interested, please send your CV to: [email protected]
CY iT HR 2026-02-17 10:15 UTC
Customer Support Supervisor
#vacancy #support #supervisor
**
Firebird** is a travel company, and providing outstanding customer experience is at the core of our business. We are looking for a Customer Support Supervisor who will build, guide, and scale our support team, ensuring that every customer interaction is smooth, helpful, and professional.

Job functions:
- Lead, mentor, and motivate a team of customer support specialists.
- Set up effective workflows, schedules, and processes to handle inquiries efficiently.
- Monitor team performance, track KPIs (response time, resolution rate), and report results to management.
- Handle escalated customer issues and provide solutions in a timely manner.
- Collaborate with product, operations, and marketing teams to communicate customer feedback and improve service.
- Train new team members and ensure consistent knowledge updates across the team.
- Identify opportunities for process automation and support tools optimization.

Requirements for the Position:
- 5+ years of experience in customer support, with at least 2 years in a leadership role.
- Strong communication and people management skills.
- Hands-on experience with customer support platforms (Aircall, Intercom or similar).
- Data-driven approach with the ability to interpret KPIs and make process improvements.
- Ability to handle difficult situations and maintain a positive team culture.
- Fluent English.

We offer:
- Work in a friendly, young and ambitious team with ready to change management.
- Career opportunities.
- Remote work, 5 days a week (Mon-Fri).
- Unique working experience in the best travel company.
- Ability to grow and level up skills in a dynamically developing team.
- Fixed salary 2000$ - 2500$

📩 if interested, please send your CV to: [email protected]
CY iT HR 2026-02-12 10:06 UTC
Customer Support Specialist
#vacancy #support

location: world
format: full-time

Firebird is an international travel-tech platform that helps customers easily search, compare, and book train tickets all over the world. Our mission is to make rail travel simple, fast, and stress-free and customer support plays a key role in delivering that experience.
**
Role Overview**
We are looking for experienced Customer Support Specialists to join our support team. You will assist customers via live chat, emails and AI-powered tools, with occasional phone support, ensuring high-quality service throughout the customer journey.

All communication is conducted in English.

Key Responsibilities
- Handle customer inquiries via chat supported by AI tools and email
- Resolve booking, payment, refund, and travel-related issues
- Escalate complex cases and collaborate with internal teams when needed
- Occasionally provide phone support for urgent or complex requests
- Use internal systems and CRM tools efficiently
- Ensure a friendly, professional, and solution-oriented customer experience

Requirements
- 2+ years of experience as a Customer Support Specialist (preferably in travel, e-commerce, or tech)
- English level B2 or higher (both written and spoken)
- Understanding of how AI-assisted support tools work (chatbots, AI suggestions, automation)
- Strong computer skills and confidence working with multiple systems
- Excellent communication and problem-solving skills
- Ability to stay calm and effective in high-volume support environments
- Experience with international customers
- Familiarity with booking platforms or travel services
- Previous experience in chat-based support environments

What We Offer
- Work with a global travel-tech product
- Modern support processes with AI assistance
- International team and English-speaking environment
- Stable workload and clear processes
- 1000 USD (gross) base salary for trial period, 1200 USD (gross) after trial fixed part plus a performance-based bonus;
- Remote work.

📩 if interested, please send your CV to: [email protected]
CY iT HR 2026-02-10 12:22 UTC webpage
📎 Webpage (not supported)
**BI Analyst (Data Analyst | Business Intelligence Specialist)
**#vacancy #BI #analyst
**
location: **world
format: full-time, remote**
**
Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Tailor-made tours service https://www.firebirdtours.com/
- Online trip builder https://triptile.com/
- Service for booking hotels https://travel.ninja

Data Analyst / BI key responsibilities include:

- Work with stakeholders to understand their data needs and translate it into actionable BI requirements.
- Work closely with data engineers, BI developers, and IT teams to ensure data systems and infrastructure support business goals.
- Facilitate communication between business stakeholders and technical teams to ensure BI solutions meet business needs.
- Document business processes, data flows, and system requirements to ensure clarity and alignment across teams.
- Validate data accuracy and the functionality of BI solutions through testing.
- Ensure that BI tools provide accurate, up-to-date data.
- Act as a point of contact for any issues or questions related to BI solutions.
- Support and enhance existing BI systems and processes for greater efficiency and impact.

We are looking for a person with:

- Proven experience in the e-commerce sector.
- Strong understanding of key product and marketing metrics.
- Proficient in analytics integration, data enrichment, and data integrity. Understanding of data structure, ELT/ETL and SQL skills (ClickHouse a plus).
- Basic statistics knowledge.
- Experience using Cursor AI or ChatGPT for work tasks.
- Skilled in data visualization, especially using Tableau.
- Knowledge of advertising (Google Ads / Bing), web (Google Analytics) and app (AppsFlyer) analytics platforms.
- Experience as a Business Analyst in software development is a plus.
- Exceptional attention to detail coupled with a strong sense of responsibility towards project outcomes.
- Capable of handling multiple tasks simultaneously, self-driven, and adept at working both independently and within team settings.
- Basic speaking and writing English comprehension.

We offer:

- Competitive compensation based on interview results.
- 25 days of annual paid days off.
- Opportunity to build a stellar career in a fast-growing international travel company.
- Opportunity to work with advanced top-of-the-line software for travel management.
- Interesting, challenging tasks and a world-class team.

📩 if interested, please send your CV to: [email protected] 📩
CY iT HR 2026-02-04 14:06 UTC webpage
📎 Webpage (not supported)
QA Engineer (Manual) #vacancy #fulltime #job #manual #QA #remote

Required work experience: 2+ years
Employment type: Full-time, full day

Location: Europe,Georgia and others.

FIREBIRDTOURS is a full-cycle travel company focused on the American market. We create unique programs for discerning and principled travelers from the USA, Australia, and New Zealand.
We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services.
Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja

We're looking for manual QA Engineer to join us.

Responsibilities:
- Perform manual functional testing (web apps, APIs, mobile apps, Salesforce);
- Create and maintain test documentation (checklists, test cases) and reports;
- Collaborate with developers and business analysts;
- Analyze requirements;
- Work with TestOps, Jira, Confluence, Jenkins, Salesforce, Selenium, Browserstack, Selenoid, Postman, Bitbucket;
- Suggest and implement QA process improvements.

Requirements:
- Understanding of QA processes and the role of a QA Engineer in development;
- Ability to develop and implement a testing strategy;
- Strong experience in manual functional testing of web applications, including mobile versions;
- (Plus) Experience in manual testing of mobile applications;
- (Plus) Experience in testing Salesforce environments (apps, web pages, APIs);
- Experience with Jira, Confluence, and TestOps;
- Familiarity with Jenkins, Selenium, Browserstack, Selenoid, and Postman;
- Ability to work with the Linux console;
- Experience with version control systems;
- English proficiency (reading specifications and documentation);
- 2+ years of experience as a QA Engineer.
- Experience or willingness to work with AI Agents (e.g. Cursor IDE)
- (Plus) Basic experience or completed training in test automation, including analysis of test reports and a general understanding of automated testing processes.

We offer:
- Competitive compensation based on interview results from 1800$ gross;
- Opportunity to build a stellar career in a fast-growing international travel company;
- 25 business days off;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.

📩 If interested, please send your CV to: [email protected]
CY iT HR 2026-01-26 16:39 UTC webpage
📎 Webpage (not supported)
SQL Developer (Middle-Senior)
#vacancy #fulltime #job #sql #developer #remote

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. Commercially available projects that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja

About the Project
We are developing a high-load train scheduling system that processes large volumes of real-time railway route data. The system is built on MariaDB and includes complex logic for caching, task queue processing, and query optimization.

Technical Skills
- 5+ years of experience with MariaDB/MySQL and a deep understanding of database architecture and optimization
- Expert-level SQL knowledge (complex queries, window functions, CTEs, subqueries)
- Experience developing stored procedures and functions in MySQL/MariaDB
- Proficiency in performance optimization of queries and database schemas
- Strong understanding of indexing and optimization strategies for large datasets
- Experience with Flyway or similar database migration tools
- Knowledge of Linux/Unix and bash scripting for automation

Work Experience
- 5+ years of commercial SQL development
- Experience with high-load systems (processing millions of records)
- Knowledge of database design principles and normalization
- Experience working in a team using version control systems (Git)

Personal Qualities
- Adaptability and willingness to embrace new technologies
- Openness to innovation and modern development practices
- Commitment to continuous learning and professional growth
- Flexible thinking and the ability to quickly master new tools
**
Nice-to-have Technologies**
- Experience using AI agents for SQL development and optimization
- Knowledge of modern automation tools in development workflows
- Experience with Jenkins or other CI/CD systems
- Knowledge of Docker for database containerization
- Experience monitoring database performance (Percona Toolkit, pt-query-digest)
- Knowledge of NoSQL solutions (Redis, MongoDB) for caching
- Experience with cloud databases (AWS RDS, Google Cloud SQL)

Domain Knowledge
- Experience with transportation or logistics systems
- Understanding of railway systems and scheduling
- Experience with real-time systems and data stream processing

Responsibilities
- Developing and optimizing complex SQL queries and stored procedures
- Designing database schemas for high-load systems
- Creating and maintaining migrations using Flyway
- Optimizing performance of existing queries and indexes
- Developing bash scripts for process automation
- Leveraging modern tools and AI agents to enhance efficiency

- Analyzing query performance and identifying bottlenecks
- Monitoring database health and planning for scalability
- Profiling queries and creating optimization plans
- Working with logs and diagnosing issues

- Participating in SQL code reviews and database design reviews
- Consulting team members on database-related topics
- Documenting architectural decisions and procedures
- Mentoring junior developers in SQL and performance optimization
- Introducing new technologies and best practices to the team

What We Offer
- Flexible working hours and the option to work remotely
- Modern technology stack and engaging challenges
- Opportunities for professional growth within an expert team

- Access to cutting-edge tools and technologies
- Participation in technical conferences and professional training
- Hands-on experience with modern technologies and approaches
- Ability to influence architectural decisions in the project
- Mentorship and knowledge sharing with colleagues
- Exploration and implementation of AI tools in daily workflows

📩 If interested, please send your CV to: [email protected]
CY iT HR 2026-01-13 15:13 UTC
Product Manager #vacancy #fulltime #job #PM #product #remote

Firebird Tours is a leading provider of private custom made tours to some of the world's most remarkable places around Europe, Asia, Oceania &Latin America. Firebird Tours has been named as the best in the world for select destinations and our sister company has been one of the top 10 fastest-growing travel companies in the USA.

Responsibilities:

-Define and evolve the product strategy and long-term vision
-Conduct market, competitive, and user research to shape product direction
-Build and maintain a product roadmap aligned with business goals
-Collect, prioritize, and translate business and user requirements into product specifications
-Define success metrics, run experiments, and analyze product performance
-Collaborate closely with Engineering, Design, Marketing, and Operations
-Manage product releases and ensure timely delivery
-Gather and synthesize feedback to drive continuous product improvement

Requirements:
- 3+ years of experience as a Product Manager / Product Owner
- Strong understanding of product lifecycle and product development processes
- Experience working with analytics, metrics, and data-driven decision making
- Ability to write clear requirements and work closely with technical teams
- Familiarity with modern analytics tools
- Ability to form hypotheses, run experiments, and validate results
- Strong analytical and communication skills.

Nice to Have:
- Industry experience in E-commerce / B2C
- Experience with UX research or CustDev interviews
- Experience running A/B tests and controlled experiments
- Technical background or prior hands-on experience in software development

We offer:
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team
- salary from 2000$

📩 If interested, please send your CV to: [email protected] or @holikava (telegram)
CY iT HR 2025-12-25 11:27 UTC
Cloud Applications Administrator
#vacancy #fulltime #job #saas #cloud #administrator #crm #atlassian #remote

Location: world**
Employment Type: **full-time, remote

Firebird Tours, a travel company focused on the international market, is seeking a talented and hard-working candidate for the position of Cloud Applications Administrator.

We are looking for motivated individuals eager to grow professionally in a modern and rapidly evolving company. Working with us, you will have the opportunity to contribute your ideas, passion, and skills to the growth of our online projects, challenge yourself, get rewarded, and see the tangible results of your hard work.

Your primary responsibilities will include:
- General maintenance of various cloud applications:
*platform infrastructure configuration and customization
*user, roles, and permission management
- Automation logic and workflows development
- Access management
- Integration setup with external systems and other cloud applications
- Knowledge base configuration (if applicable)
- AI features customization and development
- Communication with application vendors
- Application troubleshooting and incident management with the team
- On-demand reporting to stakeholders
**
Our key requirements are:**
- Previous experience managing cloud applications,
like CRM, ERP, Task Management, and support systems, workspace applications
- Core understanding of SaaS eco-systems
- Core understanding of process and operational management
- Analytical and systems thinking
- English (intermediate) - ability to read and write technical documentation
- Ability to work in a constantly changing environment
- Desire to learn fast
**
The following will be a plus:**
- Basic knowledge of HTML, CSS, and JavaScript
- Knowledge of scripting languages or low-code automation
- Web-developer console basics
- Experience with managing chatbots, AI agents
- Experience managing with Atlassian Jira / Confluence / Service Desk, Google Workspace, Intercom, Chatbots, Slack, Discord, FreePA

We provide:
- Unique working experience in a rapidly growing international company
- Career opportunities and the ability to grow with the team
- Fixed salary with bonus system (in USD)

📩 If interested, please send your CV to: [email protected] 📩
CY iT HR 2025-12-10 11:36 UTC webpage
📎 Webpage (not supported)
Backend Developer (PHP)
#vacancy #fulltime #job #backend #php #developer #remote

Location: world**
Employment Type: **full-time, remote

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja

Tech stack
PHP/Symfony, Maria-DB, Docker.

Our product team is growing, and we’re looking for an experienced PHP Backend Developer.

Your tasks will include
- Designing and creating the project architecture;
- Back-end development;
- Analysis of business requirements and design of their implementation based on existing and new systems;
- Modification, implementation and creation of custom modules and components;
- Integration with external services (Payment systems, Salesforce, GDS services, etc.);
- Conducting code reviews;
- Work with version control systems;
- Work in Jira, Confluence.

Candidate requirements
- 3+ years of backend development experience;
- Strong communication skills;
- Strong knowledge of PHP (>8.0), code refactoring, coding standards;
- Experience with at least one of the popular PHP frameworks;
- Knowledge and practical application of OOP principles;
- Understanding how web servers work, working in Nginx + php-fpm bundles;
- Experience with coding with AI-agents (Claude Code, Cursor, Codex)
- Ability to work with the Linux console;
- Experience with version control systems (Git).
**
We offer**
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international -travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.

📩 If interested, please send your CV to: [email protected] 📩
CY iT HR 2025-12-09 15:14 UTC webpage
📎 Webpage (not supported)
Fullstack Developer (PHP/React)
#vacancy #fulltime #job #fullstack #php #react #developer #remote

Location: world**
Employment Type: **full-time, remote

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja
- Online trip builder https://triptile.com
- Service for booking hotels https://travel.ninja

Tech stack
PHP/Symfony, React, Maria-DB, NextJS, Docker.

Our product team is growing, and we’re looking for an experienced Fullstack Developer.

Your tasks will include
- Designing and creating the project architecture;
- Back-end development;
- Front-end development;
- Analysis of business requirements and design of their implementation based on existing and new systems;
- Modification, implementation and creation of custom modules, components and themes;
- Integration with external services (Payment systems, Salesforce, GDS services, etc.);
- Conducting code reviews;
- Work with version control systems;
- Work in Jira, Confluence.
**
Candidate requirements**
- 3+ years of backend and frontend development experience;
- Strong communication skills;
- Strong knowledge of PHP (>8.0), code refactoring, coding standards;
- Strong knowledge of React and server rendering technologies
- Experience with at least one of the popular PHP frameworks;
- Knowledge and practical application of OOP principles;
- Understanding how web servers work, working in Nginx + php-fpm bundles;
- Experience with coding with AI-agents (Claude Code, Cursor, Codex)
- Ability to work with the Linux console;
- Experience with version control systems (Git).
**
We offer**
- Competitive compensation based on interview results;
- Opportunity to build a stellar career in a fast-growing international travel company;
- Opportunity to work with advanced top-of-the-line software for travel management;
- Interesting, challenging tasks and a world-class team.

📩 If interested, please send your CV to: [email protected] 📩