**Senior Operations & Institutional Client Manager/
CEO **assistant
Location: Limassol, Cyprus |
Email: [email protected] LinkedIn: https://www.linkedin.com/in/victoria-ogorodnyk-1b01a5260Work Permit: BCS visa sponsorship required
Professional SummarySenior Business Development and Client Relations Manager with 17+ years of experience combining legal expertise, banking operations, and VIP/institutional client management. Proven track record in onboarding institutional clients, negotiating complex contracts, and optimizing business processes to drive revenue growth. Skilled in relationship building, strategic negotiations, and compliance in regulated environments, enabling companies to expand service offerings, reduce risks, and enhance client satisfaction.
Key Strengths: • Institutional client lifecycle management & VIP relations
• Banking operations & regulatory compliance
• Contract negotiation & strategic deal-making
• Business process optimization & operational efficiency
• Risk mitigation & cross-department coordination
• Fluent in Russian & Ukrainian; English B2–C1
Professional ExperienceBusiness Development ManagerLantree LTD, Limassol | 03.2022 – Present • Managed end-to-end client journey for institutional and VIP clients, ensuring seamless onboarding and engagement.
• Coordinated cross-functional teams (legal, accounting, audit, banking, marketing, sales) for smooth operations.
• Negotiated strategic banking arrangements and corporate transactions with senior banking representatives.
• Implemented client retention strategies, increasing loyalty and operational efficiency.
• Monitored competitors and prepared strategic reports for executive decision-making.
Key Achievements: • Reduced client onboarding time by 20% through process optimization.
• Successfully negotiated complex contracts and financial structures for VIP and institutional clients.
• Strengthened governance and compliance processes, improving audit readiness.
Deputy DirectorRetail Project LLC, Ukraine | 09.2018 – 05.2019 • Supervised administrative and operational workflows, supplier and tenant relations, and VIP client management.
• Organized high-profile events and promotions to improve client retention.
Key Achievements: • Streamlined operational processes, reducing project execution time by 25%.
Senior Legal & Operations RolesLLC “TEDO” & LLC “Inform-Plus”, Ukraine | 01.2012 – 04.2018 • Drafted and managed contracts, corporate documentation, and bank account operations.
• Expanded service offerings, increasing revenue streams and client satisfaction.
• Coordinated with authorities and banks for corporate registration and compliance matters.
Key Achievements: • Reduced corporate registration times by 70%, enhancing client satisfaction.
• Opened and managed over 100 corporate bank accounts efficiently.
Education •
Integrative & Preventive Nutritionist, International Institute of Integrative Nutrition | 2021–2022
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Lifestyle Modification & Health Coach, University of Educational Medicine | 2020–2021
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Law (Specialist in Civil & Commercial Law), National Aviation University | 2009–2010
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Law (Bachelor, unfinished), National Institute of Tourism, Economics and Law | 2004–2008
Skills • Institutional Client Onboarding & Retention
• Banking & Regulatory Operations
• Contract Negotiation & Risk Mitigation
• Business Process Optimization
• Strategic Planning & Cross-Department Coordination
• VIP & High-Net-Worth Client Relations
Personal Qualities • Highly proactive, results-oriented, calm under stress
• Strong strategic thinking and organizational skills
• Leadership experience, team-oriented
• Integrity, attention to detail, excellent communication