📍 Location: Livorno, Italy
💼 Position: Retention/CRM Manager
🏢 Work format: Remote
🧩 Experience: 4+years in iGaming (Retention&CRM)
🌍 Languages: Ukrainian(native), Russian(fluent), English(B2), Italian(A1)
👋My name is Orest. I specialize in retention and CRM strategies within iGaming, focusing on increasing LTV, optimizing bonus cost, and reducing churn. Over the past years, I have built and optimized full player lifecycle communications — from onboarding and activation to VIP and react flows.
I’ve successfully improved key metrics such as D7/D30 retention, ARPU, and deposit frequency by implementing campaigns, personalized offers, and data-based CRM chains. I also worked closely with product and analytics teams to maximize NGR.
I am currently looking for new opportunities where I can bring measurable impact through retention strategy, CRM automation
🔗
https://www.linkedin.com/in/orest-taranenko-323b32201/#OpenToWork #RetentionManager #CRM #iGaming #LifecycleMarketing #LTV #ChurnReduction