#vacancy @аккаунт_менеджер #remote

Аккаунт менеджер

Задачи:
• Полный цикл онбординга новых клиентов
• Упаковка продукта на основе запроса клиента.
• Расчет себестоимости, выбор маршрутов переводов и определение итогового ценника.
• Установление контакта с клиентом, обсуждение и согласование условий работы.
• Подготовка контрактов и всей сопроводительной документации (проформа-инвойс и т.д.).
• Взаимодействие и работа с партнерами.
• Онбординг новых проектов для существующих клиентов.

Требования к кандидату:
• Опыт работы с B2B-клиентами в платежках
• Глубокое понимание документооборота (договора, инвойсы, счета-фактуры) между российскими и зарубежными компаниями
• Опыт онбординга клиентов в платежной системе, в платежном агенте, в криптообменнике и т.п.
• Умение работать с разновалютными клиентами и сложными расчетами (проценты, курсы)
• Опыт удаленной работы
• Навык проверки и составления договоров, понимание, что такое проформа-инвойс, и в каких случаях применяется
• Хорошее знание Excel (уровень близкий к продвинутому)
• Английский язык (чтение, перевод)

Будет плюсом, если у Вас есть:
• Экономическое образование
• Опыт работы с Битрикс
• Опыт с 1С

Условия и Бонусы:
• Фикс + ежемесячные бонусы.
• Гибкий удаленный график
• Нетривиальные задачи
• Перспективы профессионального и карьерного роста

Telegram: @greatnewjob

#vacancy #SeniorPreSalesEngineer #remote

Senior Pre-sale Engineer

About the Company
A solutions provider specializing in cloud infrastructure, web security, and content delivery. It partners with industry-leading vendors, including IBM Cloud, Google Cloud, Cloudflare, and Akamai, to design, implement, and manage solutions that keep our clients' online applications fast, secure, and reliable.

Key Responsibilities
• Technical Sales Partnership: Collaborate with Account Executives to qualify opportunities and develop technical strategies that align with client business outcomes.
• Discovery & Value Mapping: Lead technical discussions to uncover pain points and translate them into architectural requirements that deliver business value.
• Solution Architecture: Design end-to-end solutions using IBM Cloud, Google Cloud, and our security/delivery portfolio.
• Demonstration of Value: Deliver customized product demonstrations and technical presentations that prove the solution's impact on business operations.
• PoC Management: Scope and execute hands-on Proof of Concepts (PoC) to prove technical viability and economic value to the customer.
• Technical Leadership: Serve as the technical lead for RFP/RFI responses and build trusted-advisor relationships with CTOs, DevOps, and Infrastructure Engineers.

Qualifications and Experience
We are looking for a candidate with 5+ years of relevant B2B pre-sales experience (cloud infrastructure, web security) who understands "how things work under the hood" and can communicate that knowledge to drive sales success:
• Cloud Platform Expertise: Proven hands-on experience architecting and managing workloads in major cloud environments such as AWS, Azure, or Oracle Cloud.
• Significant Advantage: Direct experience with GCP and/or IBM Cloud.
• Web Infrastructure Internals: Deep technical expertise in configuring or managing core web infrastructure, including web servers, reverse proxies (Nginx, HAProxy), and load balancers.
• Value Selling: Demonstrated ability to identify customer needs and explain the business justification for technical investments.

Core Technical Knowledge
• Networking Mastery: Comprehensive understanding of the OSI Model, TCP/IP, HTTP/S, DNS, and SSL/TLS.
• Hardware & Virtualization: Strong understanding of server hardware (compute, storage) and virtualization platforms such as VMware, KVM, or Hyper-V.
• Containerization & Modern Architecture: Proficiency with container technologies, orchestration, and a strong grasp of microservices and serverless computing.
• Web Delivery: Expertise in the modern CDN landscape, including performance optimization, caching, and DDoS protection.

Consultative & Soft Skills
• Technical Communication: Ability to explain complex infrastructure and cloud concepts to both technical and non-technical audiences.
• Problem-Solving: A consultative, problem-solving mindset focused on building long-term customer trust.
• Professional Experience: Experience in a customer-facing technical role such as Presales, Solutions Engineering, or Technical Consulting.

Preferred (Nice-to-Have) Skills
• Experience with Infrastructure as Code (e.g., Terraform) or automation scripting using Python, Bash, or any other language.
• Relevant industry certifications, such as Google Professional Cloud Architect, IBM Cloud Professional Architect, or specialized networking certifications.

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tg для связи @greatnewjob
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__убедительная просьба посредников / кадровые агентства и т.п. не беспокоить 🙏🏻🙏🏻
надеюсь на понимание 😇__

#vacancy #TechnicalAccountManager #remote

We are looking for an experienced Technical Account Manager to support and manage Payment Gateway merchants. The ideal candidate should have a strong background in B2B crypto, excellent communication skills in English and Russian, and the ability to work closely with merchants, product, tech, and compliance teams.

Responsibilities:
• Manage day-to-day communication with existing merchants.
• Act as the primary technical point of contact during integration, onboarding and post-launch support.
• Coordinate with internal teams (Tech, Compliance, Finance, Product) to resolve merchant issues and ensure smooth operations.
• Assist merchants with API integrations, payment flows, wallet setup, and troubleshooting.
• Monitor client activity, identify issues proactively, and escalate when needed.
• Maintain accurate documentation, integration notes, and CRM updates.
• Provide clear explanations of payment flows, settlement logic, blockchain specifics, and operational processes.

Obligatory:
• 2+ years of B2B experience in crypto (Technical support / Account Manager).
• Strong English and Russian (both written and spoken).
• Solid understanding of payment flows, deposits/withdrawals, KYC/KYB, compliance requirements.
• Experience working with APIs, webhooks, dashboards, or integrations (not a developer role, but technical literacy is required).
• Ability to work with merchant support tools (CRM, Slack/Telegram chats, ticketing systems, Salesforce, Jira/Confluence).
• Strong communication, problem-solving, and prioritization skills.
• Ability to work independently and take full ownership of merchant success.

Preferably:
• Experience in crypto payments or blockchain networks (TRON, ETH, BTC).
• Understanding of conversion flows, crypto/fiat rates, and operational risk.
• Experience working with high-risk industries (iGaming, Forex).
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CV => @greatnewjob