My name is Timur, and I am actively seeking opportunities in Customer Support, Quality Control, and Training Management within iGaming and related industries.
💼 Over the past few years, I have:
Worked in online casino and betting projects;
Built QC processes from scratch: checklists, scoring systems, reports, and dashboards;
Developed training materials and methodologies for support agents (guides, checklists, training programs);
Managed teams, created quality frameworks, and designed motivation/bonus systems for operators;
Automated reporting using Google Sheets, including formulas, visualizations, and integrations.
🌍 Open to remote positions, including shift-based schedules (2/2).
📈 Areas of interest: Support Manager, QC Manager, Training Manager, Payment Manager, CRM.
I would greatly appreciate any recommendations, contacts, or interesting opportunities 🙌
[email protected]