#CV #резюме #CustomerService #CustomerSuccess #AccountManager #Sales #B2B #SaaS #Maritime #Remote #Relocation #Cyprus #Israel
Hi! I’m Irina — Customer Service / Customer Success / Account Manager with 10+ years of experience in marine tech and SaaS. Handled 50+ B2B accounts, supported software and subscription services, optimized order cycles, improved processes, and reduced response time by 25%. Strong at cross-team coordination (Sales/Finance/Tech) and building long-term client relationships.
Location: Israel
Format: Remote | Hybrid (Israel) | Relocation to Cyprus
Skills: MS Office, MS Dynamics, Jira, Confluence, YouTrack, internal CRMs, invoicing systems, 1C.
Attention to detail, adaptability, reliability, process improvement mindset.
Languages: English (Fluent) | Russian (Native) | Hebrew (Basic)
LinkedIn: https://www.linkedin.com/in/irinaprokh/
Happy to share my CV via DM.