#hybrid #vacancy #fintech #account #KAM #PSP #crypto #Riga

We are looking for a strong Senior Account Manager/Team-lead type who is fully autonomous, proactive, and capable of managing key merchant relationships without supervision.

Our client is a stable and well-established payment processing company operating in high-risk industries. The company values long-term relationships, reliability, and a positive internal culture. They focus on solving client challenges efficiently and maintaining consistent service excellence.

Key Responsibilities:
- Manage and develop relationships with high-risk merchants (Asia focus)
- Serve as the main point of contact for clients: support, escalations, performance updates
- Oversee onboarding, transaction monitoring, and ongoing operational flows
- Optimize client performance and improve satisfaction/retention
- Collaborate with internal teams: risk, tech, compliance, operations
- Identify upsell/cross-sell opportunities
- Ensure smooth communication and issue resolution with minimal supervision

Requirements:
- 2-3+ years of experience in PSP, payment processing, or crypto acquiring
- Strong background in client or partner management
- Solid understanding of payment flows, settlement cycles, chargebacks, and risk processes
- Fluency in English and Russian (strong working proficiency)
- On-site/Hybrid format in Riga

Key Soft Skills:
- Proactive, problem-solving mindset
- Strong communication skills
- Ability to build long-term merchant trust
- Loyalty, responsibility, ownership mindset

What We Offer:
- Competitive compensation.
- Stable and supportive work environment
- Ability to work with international high-risk clients
- Growth opportunities (senior → team lead)

This is a role for someone who understands PSP or crypto processing, knows the business logic behind merchant flows, risk, payouts, and operational processes.

Ready to Join Us?
Please contact @k_pavllo

#vacancy #remote #fintech #bizdev #psp

Shape the growth of a fast-moving fintech startup as Sales/Business Development Manager — drive new client acquisition, build strong relationships, and boost revenues in the PSP industry.

Role Overview:
As a Sales/Business Development Manager, you will play a key role in driving the company’s growth by acquiring new clients in the PSP/fintech industry. You’ll work with client bases, generate leads, negotiate at a high level, and build long-term business relationships. This role requires a proactive, resilient salesperson who thrives in a dynamic startup environment and is ready to grow with the company.

Key Responsibilities:
- Actively acquire new clients in the PSP/fintech/crypto industry.
- Generate leads and build a long-term client portfolio.
- Present the company’s product to potential partners and close deals.
- Manage the full sales cycle from initial contact to onboarding.
- Work closely with internal teams to align sales with company strategy.
- Represent the company at industry events and conferences.
- Report on sales activity and progress to the Head of Sales.

Requirements:
- Proven sales experience in the payments industry (PSP, fintech, or crypto).
- Strong negotiation and client relationship skills.
- Resilience and the ability to handle objections effectively.
- Based in Europe (preferred: Ukraine, Cyprus, Malta, Poland).
- Willingness to travel to Warsaw and attend industry conferences.
- Fluency in English, Ukrainian and Russian (written and spoken).
- Existing client base is a plus, but not required.

What We Offer:
- Competitive salary.
- Commission model above market standards.
- Remote-first setup with team meetings and event participation.
- Opportunity to grow professionally in a rapidly expanding fintech startup.
- Supportive and ambitious team environment with clear career progression.

Ready to Join Us?
Please contact @k_pavllo

#vacancy #fintech #onboarding #KYC #onsite #Riga #Latvia

We are looking for Onboarding Specialist for a growing fintech company (on-site).

Our client is an international fintech company, specializing in providing innovative payment solutions to businesses worldwide. They are focused on expanding their reach and ensuring compliance with industry standards.

Role Overview:
As an Onboarding Specialist, you will manage the complete client underwriting and onboarding process. Your role is essential in gathering necessary documentation and ensuring compliance while interacting with banks and payment service providers (PSPs).

Key Responsibilities:
- Execute the full client underwriting and onboarding process.
- Gather necessary information and documentation to meet compliance requirements.
- Interact with banks and PSPs, ensuring accurate and timely responses to inquiries.
- Prioritise tasks effectively to meet deadlines.
- Take initiative in improving onboarding processes.

Requirements:
- Proficiency in Russian and English for both written and verbal communication.
- Previous experience in fintech or e-commerce is an advantage.
- Ability to prioritise multiple tasks and meet deadlines.
- Willingness to take initiative and drive process improvements.
- Experience in a similar role is preferred; training will be provided.
- Ideally in office in Riga, it would be quicker to get a good understanding of the industry this way.

Key Soft Skills:
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy.
- Proactive and self-motivated.

What We Offer:
- Competitive salary, depending on experience and skills.
- Comprehensive training and development opportunities.
- A dynamic and collaborative work environment.
- Opportunities for career growth within the fintech industry.

Ready to Join Us?
Please contact @k_pavllo

#vacancy #remote #fintech #analyst #crypto

We are looking for Senior Technical Analyst to join a growing international trading firm🚀

Our client is a modern fintech company providing advanced infrastructure and compliance tools for payment businesses. Their platform supports acquiring, issuing, and alternative payment processing, enabling partners to launch and scale financial products efficiently. They focus on streamlining integrations, ensuring operational transparency, and maintaining full compliance within a modern technical stack.

Role Overview:
As a Senior Technical Analyst, you will bridge business needs and technical implementation. Acting as a liaison between clients, internal teams, and technical specialists, you will ensure smooth integrations, provide technical support, and manage successful migrations to new solutions. This cross-functional role requires deep technical fluency and strong communication skills.

Key Responsibilities:
- Technical Architecture Understanding: Gain a deep understanding of the platform’s architecture, including APIs, gateways, and integration logic.
- Documentation Analysis: Simplify complex technical documentation for non-technical team members.
- Migration Oversight: Manage full-cycle migration processes from requirement gathering to testing and implementation.
- Advanced Technical Support: Assist partners and clients with complex technical issues beyond standard support capabilities.
- Integration Assistance: Support merchants with integration, error resolution, diagnostics, and end-to-end testing.
- Product Launch Participation: Define technical requirements and validate against documentation for new products and services.
- Cross-Functional Bridging: Act as the technical bridge between product, development, and business teams.

Requirements:
- API Expertise: Strong understanding of API design and integration protocols (REST, SOAP, Webhooks, OAuth, etc.).
- Documentation Skills: Proven experience with technical documentation and the ability to interpret complex manuals.
- Testing Tools Experience: Hands-on experience with integration testing tools (e.g., Postman, Insomnia, curl).
- Technical Analysis: Ability to analyze logs, error reports, and trace data to resolve technical failures.
- Payment Knowledge: Familiarity with payment gateways, acquiring, billing, and transaction processing is a plus.
- Collaboration: Experience working with developers, engineers, and integration teams.
- Language Skills: Fluency in Russian and English (spoken and written).

Key Soft Skills:
- Technical Communication: Clear and effective communication skills.
- Problem-Solving: Strong analytical and problem-solving abilities.
- Collaboration: Cross-functional collaboration mindset.
- Attention to Detail: Structured thinking and attention to detail.
- Customer-Centric: Solution-driven attitude focused on customer needs.

What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- Flexibility to work with international teams.

Ready to Join Us?
Please contact @k_pavllo

#vacancy #fintech #Forex #support #crypto #Riga #MetaTrader #hybrid

We are looking for Trading Technical/Support Manager to join a growing international trading firm🚀

Our client is a growing international fintech company that delivers services to global fintech clients with a focus on trading platforms, customer support, and operational excellence. Their main client operates in the Forex and digital asset trading industry, with a strong presence across CIS and Asian markets.

Role Overview:
As a Trading Technical/Support Manager, you will be on the front line of resolving complex trading-related issues. Your job will involve analyzing trade anomalies, platform behavior (especially MetaTrader), and ensuring high service standards for international clients.

Key Responsibilities:
- Own the end-to-end resolution of complex client inquiries regarding trading operations and platform behavior.
- Analyze trade execution, platform behavior, and market data.
- Monitor trading platforms (e.g., MetaTrader) and identify technical or operational irregularities.
- Work closely with the risk and technical teams to troubleshoot complex issues.
- Maintain detailed documentation of cases and improve internal resolution processes.
- Contribute to platform reliability testing and escalate recurring issues.

Requirements:
- 2+ years of experience in Forex trading support or operations (B2C experience preferred).
- Strong understanding of financial markets and MetaTrader platforms.
- Fluent in Russian and English (verbal and written).
- Comfortable working rotating shifts including nights and weekends.
- Bachelor's degree in Finance, Economics, or related fields (preferred but not mandatory).

Key Soft Skills:
- Strong communication and cross-cultural collaboration skills.
- High attention to detail and analytical mindset.
- Flexibility and adaptability in a fast-changing environment.
- Professional, proactive, and responsible approach to tasks.

What We Offer:
- Competitive salary (negotiable based on experience).
- Health insurance post-probation and sports activity coverage.
- Full onboarding, training, and long-term career growth.
- Opportunity for a hybrid option after probation.
- Modern office in central Riga with snacks, coffee, and a friendly team.
- Diverse, young, and experienced team.

Ready to Join Us?
Please contact @k_pavllo

#vacancy #fintech #onboarding #KYC #crypto #Riga #Latvia

We are looking for Onboarding Specialist for a growing fintech company.

Our client is an international fintech company, specializing in providing innovative payment solutions to businesses worldwide. They are focused on expanding their reach and ensuring compliance with industry standards.

Role Overview:
As an Onboarding Specialist, you will manage the complete client underwriting and onboarding process. Your role is essential in gathering necessary documentation and ensuring compliance while interacting with banks and payment service providers (PSPs).

Key Responsibilities:
- Execute the full client underwriting and onboarding process.
- Gather necessary information and documentation to meet compliance requirements.
- Interact with banks and PSPs, ensuring accurate and timely responses to inquiries.
- Prioritise tasks effectively to meet deadlines.
- Take initiative in improving onboarding processes.

Requirements:
- Proficiency in Russian and English for both written and verbal communication.
- Previous experience in fintech or e-commerce is an advantage.
- Ability to prioritise multiple tasks and meet deadlines.
- Willingness to take initiative and drive process improvements.
- Experience in a similar role is preferred; training will be provided.
- Ideally in office in Riga, it would be quicker to get a good understanding of the industry this way.

Key Soft Skills:
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy.
- Proactive and self-motivated.

What We Offer:
- Competitive salary, depending on experience and skills.
- Comprehensive training and development opportunities.
- A dynamic and collaborative work environment.
- Opportunities for career growth within the fintech industry.

Ready to Join Us?
Please contact @k_pavllo

#remote #vacancy #fintech #accountmanager #iGaming #crypto

We are looking for Account Manager with crypto payments experience to join our team.

Our client is an international crypto processing company working with businesses in high-risk industries like gambling. They provide secure crypto payment solutions that reduce transaction costs and help companies access global markets.

Role Overview:
As an Account Manager, you’ll be the go-to person for your clients, guiding them through integration, ensuring smooth communication, and helping them get the most out of crypto payment solutions.

Key Responsibilities:
- Be the primary point of contact for clients in high-risk sectors like gambling.
- Manage post-sale operations: contracts, client chats, and integration processes.
- Resolve client issues quickly and maintain high satisfaction.
- Monitor client metrics (conversion rates, turnovers) and optimize performance.
- Keep records up-to-date and ensure policy compliance.
- Identify upsell opportunities and prepare custom pricing proposals.
- Analyze market trends and assist with strategic proposals.

Requirements:
- 2+ years of experience in the payment industry.
- Strong background in client or partner management.
- Solid understanding of crypto or fintech-related operations.
- Fluency in English and Russian (written and verbal).
- Ability to work independently in a remote setting.

Key Soft Skills:
- Proactive and solution-oriented.
- Strong communication and relationship-building skills.
- Analytical thinking and attention to detail.

What We Offer:
- Competitive salary.
- Remote work with flexible hours.
- Dynamic team and fast-paced environment.
- Opportunities to grow in the fintech & crypto space.

Ready to Join Us?
Please contact @k_pavllo