#vacancy #hiring #customersuccess
We're hiring a talented Customer Success Manager 🚀
AscendAd, a leading provider user-acquisition solutions for app developers and agencies, is looking for a 🚀Customer Success Manager🚀to join our expanding international team. Founded in 2020, we leverage our extensive experience in performance marketing and cutting-edge technology to transform how data is utilized for premium results. Our fully-managed performance DSP is supported by an in-house technology stack and a dedicated team of industry experts, enabling us to deliver highly effective and engaging mobile ad campaigns.
If you want to pursue a career in the biggest online marketing industry, you are truly hungry for success, possess a positive “can do” approach and you answer our requirements - let’s talk!
Responsibilities:
📍Establish strong relationships with key accounts, customer stakeholders and executive sponsors.
📍Responsible for managing a portfolio of several accounts and often being the face of the company to all clients in all business and operational matters.
📍Analyze and optimize campaign performance on a daily basis.
📍Develop new business with existing clients and/or identify areas of improvement to meet your monthly KPIs
📍Ensure that our solutions are delivered on time and meet client expectations.
📍Continuously monitor and analyze user acquisition data to identify opportunities for improvement and maximize ROI.
Requirements:
📍At least 2 years of experience managing international B2B clients - Mandatory.
📍Strong verbal and written communication skills in English - Mandatory.
📍“Hunter” personality - you will constantly look for new opportunities to grow your business and accounts by being actively engaged with your customers
📍Team player skilled at motivating employees and colleagues; task and goal-oriented
📍Positive customer success understanding and ability to maintain long term business relationships with international clients
📍Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
📍Proven ability to manage multiple projects simultaneously, while maintaining strong attention to detail.
📍Experience delivering client-focused solutions to customer needs
📍Excellent listening and negotiation abilities
📍Bachelor's degree (BA/BSc)
Full time position.
Location: Limassol, Cyprus (Hybrid).
Please send your CV to this mail:
[email protected]