IT Support Officer – Limassol, Cyprus

About Us:
We are recruiting on behalf of a fast-growing IT support outsourcing company in Limassol. With the onboarding of many new clients, the team is expanding to maintain excellent service delivery.

Key Responsibilities:
Troubleshoot IT issues via email, chat, and remote access
Install, configure, and maintain desktops, laptops, and office equipment
Manage user accounts, access controls, and basic network setups
Monitor systems, apply updates, and ensure backups are functioning
Document technical issues and resolutions to improve support efficiency

Requirements:
1–3 years of IT support experience (Level 1 or 2)
Solid understanding of Windows OS, Microsoft Office 365, and basic networking
Familiarity with remote support tools (TeamViewer, AnyDesk, etc.)
Strong communication skills and customer-focused mindset
Experience with SMEs or outsourcing environments is a plus

Benefits:
Full-time, on-site position in Limassol with standard office hours
Friendly and welcoming work environment
Ongoing training and sponsored further education opportunities
Biannual bonus appraisals (July & December)
21 days annual leave + 3 sick days
Competitive salary based on experience

Apply today to join a dynamic team and grow your IT support career!