We are a European marketing company specializing in comprehensive solutions for gambling projects. We are looking for an experienced Head of Support to manage the team and improve customer service.
Responsibilities: - Lead the support team - Optimize workflows - Ensure quality of service - Train and develop team members - Resolve complex customer issues - Analyze team performance metrics
Requirements: - 2+ years of experience in support management, preferably in online casinos - Strong leadership skills and the ability to build effective teams - Excellent communication and analytical skills
We Offer: - Work equipment provided - Paid trial period (1 month) - 22 days of vacation, 7 days of sick leave, 10 remote work days - Office in Cyprus, corporate transportation - Lunches and bonuses for birthdays/work anniversaries - Assistance with obtaining a work permit Join our team in Paphos!
