#CV

DMYTRO SHYLNIKOVSKYI
Sales Manager | Client Relations Specialist | Business Development

+380 66 359 4938 · [email protected] · LinkedIn: linkedin.com/in/dmytro-shylnikovskyi-8375a83ba
Chernivtsi, Ukraine · Relocating to Limassol, Cyprus on September 10, 2026

PROFESSIONAL PROFILE

Results-driven Economics graduate with strong B2B/B2C sales and client relationship experience. My priority is to work as a Sales Manager, with a strong interest in financial services, brokerage and business development. Experienced in customer communication, sales, relationship building, financial bookkeeping, performance tracking and digital client acquisition.

Native Russian & Ukrainian speaker (English B1, German B1). Moving to Limassol, Cyprus on September 10, 2026. All necessary documents and registration procedures will be arranged immediately upon arrival.

CAREER PRIORITY

Primary target: Sales Manager / Sales Specialist
Also interested in: Client Relations · Business Development · Customer Success · Brokerage / Financial Services

KEY STRENGTHS

• B2B & B2C sales and customer communication
• Client relationship management and retention
• Lead generation and sales conversion
• Negotiation and closing sales
• Financial bookkeeping and reporting
• Performance metrics analysis (CTR, CPC, ROAS)
• CRM systems and MS Excel
• Strong communication and analytical thinking
• Ability to work under pressure
• Fast learning and adaptability

PROFESSIONAL EXPERIENCE

Management & Sales Assistant (Store Operations)
ByKot Multibrand Fashion Showroom | 2023 - Present

• Direct assistant to business owner: daily operations, administrative tasks, and client-facing activities
• Managed store bookkeeping, tracked cash flows, prepared financial reports
• Coordinated B2B communication with local and international brands
• Handled online customer inquiries via Instagram/Telegram and executed remote and in-showroom B2C sales
• Built and maintained client relationships, contributing to consistent sales performance

Digital Marketing & E-Commerce Specialist (Freelance & Self-Employed)
Independent Dropshipping Projects (Clothing & Tech Accessories) | 2022 - Present

• Launched and operated e-commerce stores
• Managed the full customer lifecycle from acquisition to post-sale support
• Optimized Meta Ads campaigns using CTR, CPC and ROAS metrics
• Handled customer communication, order processing and issue resolution

Performance Marketing & Social Media Manager (Freelance)
Polystar & IStories | 2021 - 2022

• Set up and optimized B2B/B2C Meta Ads campaigns
• Developed performance strategies to drive online sales and showroom traffic
• Managed the full social media and customer acquisition cycle

EDUCATION

Bachelor’s Degree in Economics
Yuriy Fedkovych Chernivtsi National University | 2021 - 2025

Professional Web-Marketing Program
IT Step Academy | 2019 - 2022

SKILLS & TOOLS

Sales & Business: B2B Sales · B2C Sales · Client Relationship Management · Lead Generation · Negotiation · Customer Retention · Business Development

Finance: Financial Bookkeeping · Cash-Flow Tracking · Reporting · Performance Metrics Analysis

Digital: Meta Ads Manager · E-commerce Operations · CRM Systems · MS Excel · Instagram Sales & Communication

LANGUAGES

Russian - Native
Ukrainian - Native / Bilingual
English - B1-B2
German - Intermediate (B1), actively refreshing to operational level