CRM Marketing Manager
#vacancy #crm #crmmarketing

Location: global
Company: Muse Group (Ultimate Guitar product)

We’re looking for a dynamic CRM Manager to lead our CRM strategy, launch high-impact campaigns, and drive meaningful growth across the customer lifecycle. At Muse Group, you’ll own initiatives that directly influence revenue: activation, upsells, churn reduction and win-back mechanics.

What you can expect:
• Real ownership and direct business impact
• Mature products with space for fresh ideas
• Fast experimentation culture • Remote-friendly, async-first team
• A place where creativity thrives (yes, we debate Prince albums and Japanese punk) You will:
• Build and execute CRM and monetization strategies • Manage hypotheses, backlogs, and experiment pipelines
• Run A/B tests in Bloomreach and interpret results
• Launch multi-channel CRM campaigns and automations
• Collaborate with product, design, and growth teams
• Make data-driven decisions to boost LTV, conversions, and retention

What we’re looking for:
• 3+ years in CRM marketing
• Experience with push, in-app, inbox messaging, segmentation, and trigger flows
• Hands-on work with CDPs (Bloomreach is a plus)
• Strong experimentation and project-management background
• Upper-intermediate English

Recruiter: @olgabruiako