#CV**

🚀 Head of Operations | FinTech & Brokerage**

📋 Areas of expertise: Operations Strategy, Compliance & Governance, Payments, KYC/AML, Customer Success, Efficiency & Process Design.

📍 Experience: 10+ years in fast-scaling brokerages (Trading 212, Capital.com, Investing.one). Expert in building operational frameworks, improving governance, and driving data- and AI-powered automation.

🏆 Highlights:
• Led Operations across EU-regulated brokers; built KYC/AML and client-money processes aligned with CySEC, FCA and offshore rules.
• Optimized cross-department workflows, boosting efficiency and CX.
• Managed PSP integrations, payments, onboarding flows, and regulatory alignment.
• Created reporting systems for leadership visibility and strategic decision-making.

📍Location: Limassol, Cyprus
| Hybrid/On-site | Remote

🌐 Languages: Bulgarian, Russian, English
🔗 LinkedIn: http://linkedin.com/in/mpetkov12
📞 Contact: Available on request