#CV #CRM #retention #lifecycle #marketing

CRM/Retention/Lifecycle manager | Remote (Italy)

I have 5 years of experience in digital and product marketing. I'm an expert in omnichannel campaigns, CRM automation, customer journey design, and content strategy. I create and optimize high-performing communications through data, segmentation, and A/B testing. Worked with HeadHunter, Tinkoff, GrowFood, and 1WorldSync.

My strong points are
😎 developing CRM marketing and increasing order conversion by 58% in 6 months
🙂 growing customer base from 0 to 20 million in 1.5 years
👍 increasing average push CTR by 2.6 times
😮 boosting conversions from 12.6% to 81.4% through special projects

I speak
🇷🇺 Russian (native)
🇬🇧 English (C1, proficient)
🇫🇷 French (C1, proficient)
🇮🇹 Italian (B1, intermediate)

I am constantly looking for growth opportunities, open to new challenges, and enjoy experimenting. In my free time, I sing, play drums, and stay active with sports.