#CV #opentowork #TechnicalSupport #ITSupport #CustomerSupport

🎯Position: Application Support Specialist /IT Support & Operations Engineer
🗓Employment: Full-time, B2B Contract (Individual Entrepreneur)
Experience: 5 years in enterprise IT support
📍Location: Tbilisi, Georgia
🌐Languages: Russian (native), English (C1), German (C1)

Hi everyone! I'm Pavel, IT Support Engineer with 5+ years supporting a large-scale enterprise environment (75+ production systems, 300+ integrations, 70,000+ users across 60+ countries).

Background:
— ITSM & incident management (ServiceNow) — ticket triage, escalation, root cause analysis
— API/integration troubleshooting across complex system landscapes
— SQL diagnostics and cross-functional coordination with global teams
— Linux administration
— Multilingual, client-facing communication, comfortable across EN/RU/DE

Currently registered as a B2B contractor in Tbilisi, available immediately.

Telegram: @pavel_tsvetk0v
Email: [email protected]