Retention Operator (iGaming, Valencia, full-time office)

An international iGaming company is looking for a Retention Operator to work with existing players.

Responsibilities:
• Outbound calls to existing players
• Communication via WhatsApp, Telegram and email
• Presenting bonuses and promotions
• Handling objections
• Working with CRM
• Meeting KPI targets

Requirements:
• Native Finish or English or Spanish or Portuguese — mandatory
• Conversational English
• 1+ year of experience in retention or sales
• iGaming experience is a plus

We offer:
• Office-based work in Valencia
• Fixed salary + bonuses
• Working hours: Tuesday-Saturday, 11:00-20:00/21:00
• Training and career growth

Please apply only if you are a native speaker (Finish/En/Es/Pt) and are based in / willing to work from Valencia

#igaming #vacancy #valencia