CY iT HR
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Anna
#vacancy #CSM #remote #iGaming
π₯ **Customer Success Manager | iGaming AI Platform
**Weβre looking for an experienced Customer Success Manager to join a fast-growing AI platform in the iGaming industry.
π Remote / Israel
π Full-time
Responsibilities:
β’ Manage client onboarding and ongoing account relationships
β’ Act as the main point of contact for B2B clients
β’ Coordinate client requests with Product, R&D, Support, and Sales
β’ Manage issues end-to-end and ensure timely resolution
β’ Monitor client satisfaction, engagement, and account health
β’ Collect client feedback and support process improvements
Requirements:
β’ 3+ years in Customer Success, Onboarding, Technical Support, or Delivery
β’ B2B SaaS / platform experience preferred
β’ iGaming or casino industry experience is a strong advantage
β’ Strong communication and client-management skills
β’ Ability to understand and explain technical products
β’ Fluent English is mandatory
Interested? Feel free to reach out directly π©
@AnnaENI_ONE