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@cyprusithr Β· supergroup Β· filtered by Lusi
Lusi 2026-08-24 14:29 UTC
#vacancy #job #limassol #customer Support
πŸš€ We’re hiring: Customer Support Engineer
Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus πŸ‡¨πŸ‡Ύ

What you’ll be doing:
πŸ”Ή Supporting B2B clients on technical and functional issues
πŸ”Ή Investigating incidents using logs, SQL and application-level analysis
πŸ”Ή Working with MT4/MT5, plugins, gateways and liquidity bridges
πŸ”Ή Coordinating with clients, internal teams and third parties
πŸ”Ή Troubleshooting issues and driving them through to resolution
πŸ”Ή Building deeper expertise in Forex and brokerage technology
πŸ”Ή Using AI tools to improve your day-to-day workflow
What we’re looking for:
βœ”οΈ 3+ years of technical support experience in brokerage or fintech
βœ”οΈ Experience with MT4/MT5 Manager & Administrator
βœ”οΈ Knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid or similar
βœ”οΈ Practical SQL skills
βœ”οΈ Strong analytical and problem-solving skills
βœ”οΈ Strong English
βœ”οΈ Willingness to work on a rotating shift schedule after training (24/6 coverage)
Nice to have: API integrations, FIX protocol, programming/scripting skills.
πŸ“ Location: Limassol, Cyprus
πŸ’Ό Type: Full-time
✈️ Relocation support available
🎁 Private medical insurance, relocation package, sports & wellness compensation, Greek language classes and more.
πŸ‘‰ Interested? Apply here: @lovsepian
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