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#vacancy #job #limassol #customer Support
π Weβre hiring: Customer Support Engineer
Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus π¨πΎ
What youβll be doing:
πΉ Supporting B2B clients on technical and functional issues
πΉ Investigating incidents using logs, SQL and application-level analysis
πΉ Working with MT4/MT5, plugins, gateways and liquidity bridges
πΉ Coordinating with clients, internal teams and third parties
πΉ Troubleshooting issues and driving them through to resolution
πΉ Building deeper expertise in Forex and brokerage technology
πΉ Using AI tools to improve your day-to-day workflow
What weβre looking for:
βοΈ 3+ years of technical support experience in brokerage or fintech
βοΈ Experience with MT4/MT5 Manager & Administrator
βοΈ Knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid or similar
βοΈ Practical SQL skills
βοΈ Strong analytical and problem-solving skills
βοΈ Strong English
βοΈ Willingness to work on a rotating shift schedule after training (24/6 coverage)
Nice to have: API integrations, FIX protocol, programming/scripting skills.
π Location: Limassol, Cyprus
πΌ Type: Full-time
βοΈ Relocation support available
π Private medical insurance, relocation package, sports & wellness compensation, Greek language classes and more.
π Interested? Apply here: @lovsepian