#vacancy #igaming #vip #remote

🎰 VIP Manager (iGaming)

Looking for an experienced VIP Manager to join a growing iGaming team!

⭐️ IMPORTANT: English level B2+ is a MUST. Daily communication with players is conducted in English via chats, calls, and email.

📌 Responsibilities:
• Manage a portfolio of VIP players
• Build and maintain long-term relationships with clients
• Conduct regular communication through messengers, calls, and email
• Provide personalized offers (cashback, bonuses, free spins, free bets)
• Handle client requests and escalations
• Collect feedback and prepare reports
• Monitor bonus issuance and compliance with T&Cs

✅ Requirements:
• 1.5–2+ years of experience in iGaming / Online Casino
• Strong VIP customer service experience
• Experience handling objections and difficult situations
• Excellent communication skills
• English B2+ (spoken and written) — mandatory
• Ability to multitask in a fast-paced environment
• Responsible, proactive, and result-oriented mindset

➕ Nice to have:
• Experience with iGaming CRM systems

🌍 Remote work
⏰ Flexible start of the working day

Interested or know someone who might be a fit? Feel free to reach out 📩