#vacancy #TL #merchants #cyprus #fintech
🔥 We’re Hiring: Merchant Support Team Lead (Fintech / Payments)
Fast-growing Fintech project is looking for a strong Merchant Support Team Lead who knows payment flows, PSPs, and how to keep operations running smoothly.
📍 Relocation to Limassol, Cyprus
What you’ll do:
• Lead the Merchant Support team
• Control SLA, tickets, and communication quality
• Handle escalations with PSPs, providers, and internal teams
• Monitor payment issues, refunds, chargebacks, and incidents
• Improve processes and optimize operations
What we expect:
• Experience in iGaming / Fintech / Payment Operations
• Strong understanding of transactions, PSPs, refunds, chargebacks
• Leadership or team coordination experience
• English Intermediate+

🎁 Benefits
• Great salary and full relocation support (tickets, accommodation, documents)
• Flexible remote/office work
• Paid time off, vacations, sick leaves
• Career growth opportunities
• Work with cutting-edge fintech technology

📩 Apply / Contact
Send your CV via Telegram DM.

#vacancy #merchant #support #remote
🚀 We’re Hiring: Merchant Support Specialist / Remote
📍 Remote | Shift-Based (24/7 coverage, including nights, weekends & holidays)
Join Fintech and help support merchants using our global payment solutions.
What you’ll do:
• Provide 24/7 merchant support via email, chat, and internal systems
• Handle payment issues, technical questions, disputes & chargebacks
• Escalate complex cases to internal teams (Tech, Risk, Compliance, Finance)
• Monitor payment activity and identify potential issues
• Maintain clear and professional communication with merchants
Requirements:
• 1+ year experience in support / customer service (payments, fintech, e-commerce, or SaaS preferred)
• English + Russian fluency (written and spoken)
• Understanding of online payment systems
• Strong problem-solving and communication skills
🌍 Remote work
💰 Competitive salary – 800 eur net (review every 3 months)
📈 Growing international payments company
🤝 Dynamic and supportive team
📩 Send your CV in DM

#vacancy #PSP #manager #limassol #fintech #payment

🚀 We’re Hiring: PSP Accout Manager (relocation to Cyprus)

We are looking for a passionate and driven professional who loves what they do and wants to grow with us! 🌟

What You’ll Do:
💼 Lead negotiations with payment providers on fees, terms & integrations
🔧 Support full PSP onboarding — evaluation, launch, optimization
📊 Monitor payment channels — approval rates, chargebacks, downtimes
🔍 Analyze payment flows across geographies to boost conversion
🤝 Collaborate with Finance, Tech, and Sales teams
📈 Prepare reports and strategic recommendations based on data
🌍 Work with payment methods across multiple regions, especially Europe

We’re Looking For:
✔ 2+ years in betting/gambling or payments industry (Merchant/PSP)
✔ Deep knowledge of payment methods (e-commerce vs P2P)
✔ Excellent communication, negotiation & problem-solving skills
✔ English Intermediate+ (other languages are a plus)
✔ Proactive, results-oriented, and thrives under pressure
✔ Willingness to travel when needed

📦 Relocation to Cyprus is mandatory
💰 Salary: up to €4,000 net
📩 Apply now