#Limassol #vacancy #support #Customer Success manager
Trader Support Officer / Customer Success manager (English -speaking)

Location - Limassol
Employment: Full-time (Hybrid options)
Working Hours: 9.00AM - 6.00 PM AND 12:00 PM – 9:00 PM (Cyprus time)

We are looking to hire a fluent English - speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as needed. You will deliver exceptional customer service via live chat, email, and phone, while assisting with technical and account-related queries.

Responsibilities:
- Respond promptly and professionally to client queries via live chat, email, and phone.
- Deliver accurate and clear information about our products and services.
- Support clients with onboarding, technical issues, and trading platform usage.
- Manage and verify KYC documentation and onboarding procedures.
- Maintain accurate client records within the CRM system.
- Collaborate with internal departments to resolve client issues efficiently.
- Handle affiliate agreements and monthly commissions, including contract drafting, performance tracking, and commission processing.

Requirements:
- Fluent in English — both written and spoken — mandatory.
- At least 1 year of experience in a Customer Support role, preferably in the financial industry.
- Knowledge of financial products such as FX, Futures, Cryptos, and Stocks is a strong advantage.
- Excellent troubleshooting, communication, and problem-solving skills.
- High level of computer literacy, including proficiency in Microsoft Office tools.
- Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
- Customer-oriented mindset with a proactive, positive attitude.
- Willingness to work on public holidays.
- Residing in or willing to relocate to Limassol, Cyprus.

What We Offer:
- Competitive salary based on experience and qualifications
- Hybrid work model (home + office) in Limassol
- Career growth opportunities and ongoing professional development
- Continuous training and hands-on experience with modern technologies
- 21 days of annual leave + 6 days of sick leave
- Work anniversary gift & birthday half-day off
- Digital onboarding and full support during induction
- Supportive, international team — with local colleagues for in-person collaboration
- Opportunities to attend and support local events with our partners and clients

Please send your CV https://thetradingpit.bamboohr.com/careers/127?source=aWQ9MzU%3D

#Limassol #Marketing #vacancy
Marketing Executive (Limassol, hybrid)

As our Marketing Executive, you’ll lead and coordinate global marketing initiatives — from campaigns and product launches to brand and digital projects. This on-site role requires a native English speaker with strong project management skills and proven experience in the finance industry. You’ll report directly to the Head of Marketing.

Key Responsibilities:
- Manage and optimize global campaigns.
- Lead product and feature launches across channels.
- Ensure consistent brand positioning and strategy.
- Oversee digital initiatives (web content, landing pages, updates).
- Execute ad hoc projects from leadership with precision.

Requirements:
- 5+ years in marketing or project management.
- Experience in finance, trading, or brokerage.
- English upper-intermediate as a minimum; Spanish is a plus.
- Strong organization, communication, and stakeholder management.
- Familiarity with HubSpot, CMS tools, Jira, and analytics dashboards.

Working with Us, You Should Expect the Following:
- Casual dress-code: We believe in creating a relaxed yet professional work environment.
- Friendly atmosphere: Join a collaborative team that values innovation and results.
- Onboarding plan and training: We provide a comprehensive onboarding plan to help you smoothly transition into your new role.


Opportunities for Personal Growth and Development:
- Career Growth: An excellent opportunity to grow within the company, with a clear path for advancement.
- Continuous Training & Development: We offer ongoing training and professional development to help you expand your skillset.
- Hands-on Experience: Gain exposure to global campaigns, product launches, and a variety of marketing initiatives.
-Fast-Growing Environment: Join a global, fast-growing company where you can make a significant impact on our success.

Please send your CV https://thetradingpit.bamboohr.com/careers/118?source=aWQ9MzU%3D