#vacancy #remote #office

Company: Fibery.io
We are looking Customer Education Manager
Remote or local in Cyprus, BSC company.

Responsibilities:
Own user guide and ensure customers can find answers to their questions directly or by chatting with an LLM.
Produce video tutorials that explain product functionality and showcase various use cases Fibery can help with.
Deliver the right content to the right people at the right time via in-app hints, embedded tutorials, onboarding emails, or any other means.
Perform user research to uncover workflows that need a better explanation (or a complete redesign).
Contribute to product development by serving as the voice of (confused) users and a simplicity ambassador.

Requirements:
English - fluent or native.

Please read more and apply to this position from https://fibery.io/blog/we-are-hiring/customer-education-manager/