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Customer Support Representative (Multilingual) โ Join Profee! ๐
#vacancy #CS #cyprus #Nicosia
๐ข Weโre hiring! If you love helping people, solving problems, and working in a dynamic international team, this is your chance!
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Who we are: **
Profee** is a fast-growing international money transfer service, sending funds to 90+ countries via web & mobile. Recognized by industry experts, we ensure secure and hassle-free transactions.
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What you'll do:โ
Assist customers via live chat, email & phone
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Advise on our products & services
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Troubleshoot & resolve issues efficiently
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Escalate cases to relevant departments when needed
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Work in rotating shifts, including weekends (8-hour shifts + 1-hour break)
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What weโre looking for:๐น Fluent in English + one more language: ๐บ๐ฆ๐ท๐บ ๐ต๐ฑ ๐ต๐น ๐ฎ๐น ๐ฆ๐ช ๐ฉ๐ช ๐ฎ๐ณ ๐ป๐ณ
๐น Experience with Zendesk or similar tools (a plus!)
๐น Strong communication & problem-solving skills
๐น Prior customer support experience is a plus
๐น Tech-savvy & familiar with support tools
๐น Team player with a positive attitude
What we offer:๐ผ Official employment + annual & sick leave
๐ Training & professional growth opportunities
๐ก Remote work options (laptop provided!)
๐ฐ Competitive salary (based on skills & languages)
๐ค Super friendly & international team!
๐ฅ Ready to be a Profee Hero? Apply now & grow with us! ๐
๐ฉ Send your CV:
[email protected]๐ฉ Send your message: @anna_kulinskaya
๐ Location: Nicosia (remote options available)